Troubleshooting: Unable to change debtor for Cash Sale

From AutoCount Resource Center
Revision as of 04:05, 21 February 2020 by LaySwan (talk | contribs)
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)

Question: Why can’t I change the debtor in a Cash Sale created earlier? I have selected a wrong debtor in that Cash Sale and I need to make it right.

Version: 1.8 / 1.9 / 2.0

Cash sale debtor1.png

Possible Reason:

When a Cash Sale is saved, a Payment will be generated automatically to knock off the Cash Sale. Hence the Cash Sale is not allowed to be edited as it has been knock off.


1. Delete the cash sale and recreate it. OR

2. Delete the payment for the cash sale. Then change the debtor code in the cash sale and proceed by making a new payment.

By: Michelle 180518, KM180521, P180522

Go to menu

IconAcc20.PNG AutoCount Accounting 2.0 & 2.1

IconAcc188.PNG AutoCount Accounting 1.8 / 1.9
Wiki-Payroll.png AutoCount Payroll
Wiki-POS.PNG AutoCount POS

Wiki-AOTG.PNG AutoCount On The Go
Wiki-Accounting-Plugin.png AutoCount Accounting Plug-In Documentations