Troubleshooting: Unable to save AR AP Payment - Bank charge greater than Payment amount ARPaymentxxx

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Revision as of 10:35, 29 April 2022 by LaySwan (talk | contribs) (Created page with "'''Question:''' When saving ARAP payment or cash book entry, error message prompted ‘Bank charge > Payment amount (ARPayment[xxx]), or Bank Charge is not allowed to greater than payment amount. '''Version:''' 1.8 / 1.9 File:Bank chrg greater payment1.png <u><b>Possible Reason:</b></u> The Bank charge amount in the payment method is greater than Payment Amount. File:Bank chrg greater payment2.png <u><b>Solution:</b></u> Please check the bank charge amou...")
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Question: When saving ARAP payment or cash book entry, error message prompted ‘Bank charge > Payment amount (ARPayment[xxx]), or Bank Charge is not allowed to greater than payment amount.

Version: 1.8 / 1.9

Bank chrg greater payment1.png


Possible Reason:

The Bank charge amount in the payment method is greater than Payment Amount.

Bank chrg greater payment2.png


Solution:

Please check the bank charge amount and correct it if it was a mistake.

If bank charge is truly greater than the payment amount, do not key in the bank charge in this document and use Cash Book Entry to record the bank charges.

Bank chrg greater payment3.png


Remarks:

In Version 2.0, there is an enhancement that allows to key in bank charge greater than payment amount.


By: Angel 220413, Lay Swan 220426, P220428


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