Troubleshooting: Unable to save Cash Sale - payment cannot smaller than final total

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Question : When I try to save a new cash sale, system prompted an error: Payment cannot smaller than final total?

Version : 1.8 / 1.9 / 2.0

Payment less total1.png


Possible Reason :

The user does not have access rights to accept Payment less than Net Total.


Solution :

To grant this user the access rights,

1) Go to General Maintenance > User Maintenance > Access Rights, or General Maintenance > Access Rights Maintenance (For Version 2.0).

2) Under Invoicing > Sales > Cash Sale > Accept payment less than total, check the checkbox of the user you wish to add this control and click on Apply.

Payment less total2.png


3) Now the user should be able to save Cash Sale when payment amount is less than Net Total.


By : Tan 200814, Lay Swan 200823, P200824


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