Troubleshooting: Unable to select deposit account in New A/R Deposit

From AutoCount Resource Center
Revision as of 04:53, 6 November 2017 by Keatmeng (talk | contribs) (Created page with "'''Question:''' Why Can't I select deposit account from the drop-down list in New A/R Deposit? File:Deposit1.png <u><b>Possible Reason:</b></u> You have not maintaine...")
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)

Question: Why Can't I select deposit account from the drop-down list in New A/R Deposit?


Deposit1.png


Possible Reason:

You have not maintained special account of Deposit. That’s why there is nothing to be selected in New A/R Deposit


Solution:

1. To maintain special account of Deposit, go to G/L > Account Maintenance.


Deposit2.png


2. Click on Bank, Cash, Deposit and choose for Deposit Account.


Deposit3.png


3. You should be able to select Deposit Account now.


Deposit4.png


Note: If your Deposit account is created as normal account, the account cannot be chosen in A/R Deposit Entry.


By: Julee 171019, KM 171024, P171103