Open main menu

Troubleshooting: Unable to select preview option

Question: Why can’t I select preview option (either Preview Default, or Preview All) like that of Image 2?


Unable preview1.png

Image 1


Unable preview2.png

Image 2


Possible Reason:

This is an access rights issue. You have been restricted to access default report only by your administrator.


Solution:

Go to General Maintenance > User Maintenance


Unable preview3.png


Click on Access Right


Unable preview4.png


Go to AutoCount Accounting > System> Behaviors > Can Select All Reports.

Assign which user you want to let them preview all reports.


Unable preview5.png



Note: Please contact your administrator for the access rights control.



Go to menu