Troubleshooting: Unable to select preview option

From AutoCount Resource Center
Revision as of 08:00, 8 December 2017 by Keatmeng (talk | contribs) (Protected "Troubleshooting: Unable to select preview option" ([Edit=Allow only administrators] (indefinite) [Move=Allow only administrators] (indefinite) [Delete=Allow only administrators] (indefinite)))
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Jump to navigation Jump to search

Question: Why can’t I select preview option (either Preview Default, or Preview All) like that of Image 2?


Unable preview1.png

Image 1


Unable preview2.png

Image 2


Possible Reason:

This is an access rights issue. You have been restricted to access default report only by your administrator.


Solution:

Go to General Maintenance > User Maintenance


Unable preview3.png


Click on Access Right


Unable preview4.png


Go to AutoCount Accounting > System> Behaviors > Can Select All Reports.

Assign which user you want to let them preview all reports.


Unable preview5.png



Note: Please contact your administrator for the access rights control.



Go to menu

IconAcc20.PNG AutoCount Accounting 2.0


IconAcc188.PNG AutoCount Accounting 1.8 / 1.9
Wiki-Payroll.png AutoCount Payroll
Wiki-POS.PNG AutoCount POS
Wiki-AOTG.PNG AutoCount On The Go
Wiki-Accounting-Plugin.png AutoCount Accounting Plug-In Documentations

By: Hui Yan 171027, KM 171030, P171103