Troubleshooting: Year End Closing error – Knock off date must be on or after payment and document date

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Revision as of 07:37, 28 January 2022 by LaySwan (talk | contribs) (Created page with "'''Question:''' When run year end closing, an error prompted ‘Knock off date must be on or after payment and document date..’. Why? '''Version:''' 1.8 / 1.9 / 2.0 File:Ye knock off date1.png <u><b>Possible Reason :</b></u> Some A/P Payment’s Knock Off Date were earlier than the Invoice Date or Payment Date. <u><b>Solution (1) :</b></u> Edit and correct the knock off date.<br/> To check which of the documents need to be edited, at AutoCount Management St...")
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Question: When run year end closing, an error prompted ‘Knock off date must be on or after payment and document date..’. Why?

Version: 1.8 / 1.9 / 2.0

Ye knock off date1.png


Possible Reason :

Some A/P Payment’s Knock Off Date were earlier than the Invoice Date or Payment Date.


Solution (1) :

Edit and correct the knock off date.
To check which of the documents need to be edited, at AutoCount Management Studio, go to Data Consistency > Knock Off Date Consistency, and click on Check Inconsistent Knock Off Date Problem. The result will display documents with this problem.

Ye knock off date2.png

After corrected the knock off date, you may try run the year end closing again.


Solution (2) :

If you wish to ignore/bypass it,

Go to Tools > Options > A/R & A/P > Aging and Statement, uncheck “Knock Off Date Must Greater Than or Equal To Document Date” and click on OK. You may try run the year end closing again.

However, it is not advisable to uncheck this setting as if knock off date is earlier than invoice document date, it may cause inconsistency in GL report and AR or AP reports. For example, ledger report (based on document/payment date) may not tally with debtor aging report (based on knock off date).

Note: It may cause confuses if ledger report does not tally with aging report.


Ye knock off date3.png


By: Christine 220113, Lay Swan 220126, P220127



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