Troubleshooting Payroll: Export text file error for CP8D
Question: When I export income tax cp8d to text format, error shows: ‘Employer File No is longer than 10 characters’?
You have included ‘-’ when keyed in your Employer File No which is more than 10 characters.
1. Go to File > Company Profile, then check the Employer File No. (max 10 characters)
2. Remove the symbol ‘-‘ to make it in 10 characters.
3. Then, try to export the CP8D file again.
By: Azirah 180306, KM 180314, P180322
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