View source for Troubleshooting Payroll: Failed to restore - C:\Program Files (x86)\AutoCount\Payroll\Backup\$$ APP$$.$$$

'''Question :''' When I restore my backup file, error message prompted “cannot open backup file C:\Program Files (x86)\AutoCount\Payroll\Backup\$$_APP$$.$$$”. 

[[File:Cannot open file1.png]]


<u><b>Possible Reason :</b></u>

Your Payroll application did not run as Administrator.


<u><b>Solution :</b></u>

1)	<span style='color:red'>Right click</span> the payroll icon and select <span style='color:red'>properties</span>.

[[File:Cannot open file2.png]]


2)	Go for tab <span style='color:red'>Compatibility</span> and <span style='color:red'>check</span> the checkbox of <span style='color:red'>Run this program as an administrator</span>. Then click on <span style='color:red'>Apply</span> and <span style='color:red'>OK</span>.

[[File:Cannot open file3.png]]


3)	Try to login and restore backup file again and it shall successful.



By : Cheryl 181017, Lay Swan 181115, P181119


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