Troubleshooting Payroll: Incomplete IC No in EPF Borang A

Question: When I preview payroll EPF Borang A report, the IC No at the bottom left of the report is incomplete. Why IC No is not displayed completely as I have maintained the IC No under company profile?

Ic borang A 1.png

Possible Reason:

This is because of the IC Format was keyed in wrongly. The IC No should contain ‘-’. E.g. xxxxxx-xx-xxxx instead of xxxxxxxxxxxx.

Ic borang A 2.png


Maintain the correct format for IC No.

1. Go to File > Company Profile,

Ic borang A 3.png

2. Key in the IC No with correct format which is xxxxxx-xx-xxxx.

Ic borang A 4.png

Preview the EPF Borang A Report once again.

By: Ella 180406, KM 180409, P180409

Go to menu

  AutoCount Accounting 2.0 & 2.1

  AutoCount Accounting 1.8 / 1.9
  AutoCount Payroll
  AutoCount POS

  AutoCount On The Go
  AutoCount Accounting Plug-In Documentations