View source for Troubleshooting Payroll: Login Error - I/O error for file “C:\PROGRAM FILES\AUTOCOUNT\PAYROLL…”

'''Question :'''  When I try to login Payroll system from client pc, there is an error message prompted “I/O error for file “C:\PROGRAM FILES\AUTOCOUNT\PAYROLL…”. What should I do?

[[File:Login error io error1.png]]


<u><b>Possible Reason :</b></u>

Someone has changed the setting from Remote Interbase Server to Local Interbase Server Database at Database Server Information.


<u><b>Solution :</b></u>

In order for client pc to connect to payroll, the setting must be <span style='color:red'>Remote Interbase Server</span>.


1)	At Server, click on <span style='color:red'>Options</span> and type the support password <span style='color:red'>payrollworld</span>. Then click on <span style='color:red'>Edit Database Server Information</span>.

[[File:Login error io error2.png]]


[[File:Login error io error3.png]]


2.	Change the setting from <span style='color:red'>Local Interbase Server</span> to <span style='color:red'>Remote Interbase Server</span> and maintain all the other information. Then click on <span style='color:red'>OK</span>. 

[[File:Login error io error4.png]]


3.	Client pc should able to log in after the setting done.



By : Faridaa 180810, Lay Swan 181107, P181108



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