Accounting 2.0 - License: Get Online for License – A connection attempt failed because the connected party did not properly respond after a period time

From AutoCount Resource Center

Question: Why there is an error ‘A connection attempt failed because the connected party did not properly respond after a period time’ when I try to ‘Get Online’ at AutoCount Server license setting?

Get online attemp failed1.png


Get online attemp failed2.png


Possible Reason :

It might have been blocked by Antivirus or network to access our license website.


Solution :

Unblock from antivirus and network.

Please make sure to give access to this website https://apilicense.autocountsoft.com for AutoCount license to update.

Please make sure when access this website https://apilicense.autocountsoft.com/api/license/get you will get below message: API Is Running

Get online attemp failed3.png


By: Christine 220413, Lay Swan 220426, P220428


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