Accounting 2.0 - Login Issue: Login Error - Fail to connect AutoCount Server Service: Difference between revisions

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(Created page with "'''Question:''' After I updated AutoCount Accounting to version 2.0.29.202 and login AutoCount, system prompted error ‘Fail to connect AutoCount Server Service’. Why? File:Fail connect ac server1.png <u><b>Possible Reason (1):</b></u> The versions of AutoCount Accounting and AutoCount Server (Backup Server, not updated) does not match. For example, you have installed AutoCount Accounting 2.0.29.202, but AutoCount Server version is below 2.0.6.141 (it needs a...")
 
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<u><b>Possible Reason (3):</b></u>
 
Invalid port number or firewall/antivirus block.
 
 
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You need to add Windows Firewall/Antivirus exception for AutoCount Server Port.<br/>
You may refer to the following link for the steps to add Window Firewall exception.
 
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