Accounting 2.2 - e-Invoice: Debtor does not appear in Batch Get Tin

Question: I want to use Batch Get Tin function to send request link to my debtor. I had checked the debtor ‘ABC SDN BHD’ from the Find Debtor results and click Batch Get TIN button. However, this debtor did not appear in the Debtor Batch Get Tin form and I am unable to send the request link?

Version: 2.2

Possible Reason:

The selected debtor may already had generated a link before and the option ‘Exclude records with link is enabled.

Or it might be this debtor already have TIN and the option ‘Exclude records with Tax Entity’ is enabled.

Solution:

Depending on the situation if your this debtor already has a request link or tax entity, you might need to uncheck the ‘Exclude records with link’ or ‘Exclude records with Tax Entity’, then the debtor ‘ABC SDN BHD’ will be shown for your further action.

By: Cai Wen 240829, Lay Swan 240926, Jae Sen 240926

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