Bank Giro TroubleShooting: Inquiry OCBC Giro Payment Error

From AutoCount Resource Center

Question: When click on ‘Inquiry’ at OCBC Export GIRO Payment, there is an error prompted: ‘These columns don’t currently have unique values.’ How to solve this error?

Ocbc inquiry1.png

Possible reason:

Giro Plugin does not support multi payment in one document.

Ocbc inquiry2.png


Filter the date range to find out those documents under this date range. Change the multiple payment to separate transaction or combine into single payment line.

By: 180507, KM 180507, P180522

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