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Cloud Payroll - Payroll Management : Overtime Rate show zero: Difference between revisions

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Cloud Payroll - Payroll Management : Overtime Rate show zero (view source)

Revision as of 04:12, 28 August 2020

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(Created page with "'''Question :''' I have already assigned OT table for my employee but why in payroll processor the Overtime Rate still shows 0.0000? 1200px <u><b...")
 
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'''Question :''' I have already assigned OT table for my employee but why in payroll processor the Overtime Rate still shows 0.0000?
 
[[File:Zero ot rate1ZeroOTRateNew1.png|1200px1000px]]
 
 
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You are using Basic Package. Basic package does not support formula function. <br/><br/>
To check your system package, you may go to subscriptionmain screen. Click on AutoCount Cloud Payroll icon at the top left corner of the portalscreen).<br/><br/>
Click on your <span style='color:red'>subscription nameinfo</span> andbutton you canto see yourthe packagesubscribed accordinglypackage.<br/><br/>
 
[[File:Zero ot rate2ZeroOTRateNew2.png|1200px1000px]]
 
[[File:ZeroOTRateNew3.png|1000px]]
 
 
<u><b>Solution :</b></u>
 
In order to calculate overtime pay correctly,
1) Manually calculate Overtime raterates and maintainkey itinto inrespective therows of Rate column details.<br/><br/>
 
Click on the Edit button, maintain rate then click on <span style='color:red'>Save</span>. <br/><br/>
 
[[File:ZeroOTRateNew4.png|1000px]]
 
 
 
OR<br/><br/>
 
2) Consider switchupgrade to Premium edition but it (will incur some cost). The Overtime rate will then be calculated based on the Formula.
 
By : Aisyah 190128, Lay Swan 190322, P190408
Updated by Aisyah 200824, Azirah 200824, P200825
 
 
Azirah
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