Pos3/5/FNB: Sync error Transaction IPHIST Member No.: Difference between revisions
Pos3/5/FNB: Sync error Transaction IPHIST Member No. (view source)
Revision as of 01:49, 27 June 2024
, 5 days agono edit summary
(Created page with "<u><b>Question :</b></u> I have a transaction can’t sync back to HQ account book. The error as shown below. Error Message: MemberNo* Foreign Key Error (Constraint Name=FK_IPHIST_MemberNo) (my sample SS-021496)* <u><b>Possible Reason :</b></u> User may already deleted or changed the member No. code. This action affected the system can’t update data inside IPHIST table. <u><b>Solution :</b></u> You will need to add back the deleted Member. 1a.On the POS Bac...") |
No edit summary |
||
Line 3:
I have a transaction can’t sync back to HQ account book. The error as shown below.
<span style='color:blue'>Error Message: MemberNo* Foreign Key Error (Constraint Name=FK_IPHIST_MemberNo)</span>
(my sample SS-021496)*
[[File:000500-a.png|1000px]]
Line 18 ⟶ 20:
1a. On the <span style='color:red'>POS Backend</span> / <span style='color:red'>Accounting</span> > <span style='color:red'>Bonus Point</span> > <span style='color:red'>Member Maintenance</span> > <span style='color:red'>New</span> > must fill in same <span style='color:red'>Member No.</span> > fill up others info if have > <span style='color:red'>OK</span>
[[File:000500-b.png]]
<span style='color:blue'>For the member which the member no had changed</span>, you will have to change back to original member no.
1b. <span style='color:red'>Tools</span> > <span style='color:red'>Change Code</span> > <span style='color:red'>Change Member No</span> > click ‘<span style='color:red'>+</span>’ > select <span style='color:red'>MemberNo</span> > enter <span style='color:red'>New MemberNo</span> > <span style='color:red'>Change</span> > <span style='color:red'>OK</span>
[[File:000500-c.png]]
2.Go to <span style='color:red'>Point of Sale</span> > <span style='color:red'>Sync Monitor Status</span> > Select correct <span style='color:red'>Terminal ID</span> > <span style='color:red'>Resync Error Trans</span>▼
By: CK 20240606, Jacky 20260626 [000500]
▲2.Go to Point of Sale > Sync Monitor Status > Select correct Terminal ID >Resync Error Trans
{{NavigateForUser}}
| |||