Pos3/5/FNB: When click on Hardware Info, system will pop up error message “Unhandled exception has occurred in your application”

From AutoCount Resource Center

Question :

When click on Hardware Info, system will pop up error message “Unhandled exception has occurred in your application”?

(The type initializer for 'AutoCount.POS.SecurityUtils' threw an exception.)


Solution :

Some Autocount services may not able to run correctly.

000262-a.png


1. Press Win + R to open run command, and fill in name as below picture.

000262-b.png


2. Go to search APOS Client Sync and make sure the status shows running.

000262-c.png


3.**Go to search AFNB Client Sync and make sure the status is show running. (If you are using POS FNB version)

000262-d.png


4. Now, you should be able to view the Hardware Info in Database Configuration.

000262-e.png


By: Kee 20211015, Jacky 20211022, P211025 [000262]


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