Pos5/FNB: Posting error show accrual and payment basis tax code issue

Question :

When I try to do pos posting , the system doesn’t allow me to save? It shows Outlet HQ: This document does not allow to save, because it contains accrual and payment basis tax code issue. Any idea to solve?

Possible Reason :

This is because your POS transaction contain 2 different types of tax code.

Solution :

You must identify which transaction are different and post them separately.

1. Login POS BACKEND > Point Of Sale > POS Transaction Viewer

2. Open to view every single transaction that have posting error that day, check which transaction contains different tax code.

Example A:

Example B:

3. You may do posting for those transactions which has Tax Code SV-6 first.

Find out transaction that have Tax code S-10, and then click Edit POS Master Data.

4. Tick the Posted checkbox assumes that this transaction has been posted.

5. After done POS posting for SV-6 transaction, you may untick those posted transaction which has Tax code S-10, then redo POS posting again.

By: SengHoong 20230724, Jacky 20231024, P231025 [000451]

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