Pos5/FNB: Save Configuration Setting error. Access to the path is denied

From AutoCount Resource Center

Question :

When I click OK to save configuration setting system come out an error message.

Access to the path ‘C:\ProgramData\AutoCount\POS 5\POSWebApi.config’ is denied.

Access to the path ‘C:\ProgramData\AutoCount\FnB 5\FnbWebApi.config’ is denied.


Possible Reason :

Most probably is Windows security did not grant access right to rewrite this file.


Solution :

1. Open Windows file explore > enter the path location > right click the file > Properties > Security tab > Edit… > Add… > enter Everyone > OK

Sample:

C:\ProgramData\AutoCount\POS 5

C:\ProgramData\AutoCount\FnB 5


2. Select user group ‘Everyone’ > tick Full control > OK > OK


3.Back to Frontend POS / FnB save again


By: CK 20240821, 20240923 [000508]


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