Pos5/FNB: When click refresh E-Invoice Monitor there is an error prompt “Company or api invalid”
Question :
When I click refresh on E-Invoice Monitor, I get error as shown below.
Company or api key is invalid. (Code: E000)
Possible Reason :
Most probably is user AIP Company ID are blank under company profile. This will happen when you backup restore database. This is to prevent multiple account book to submit to MyInvois portal.
Solution :
1. Go to POS Backend / Accounting > Tools > Company Profile > e-Invoice Tab > Reset > OK
2. Perform speed sync again.
By: CK 20240806, Jacky 20240830 [000504]
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