Pos: Preview POS report error: Access denied! Please tick Access Backend at POS User Maintenance first

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Question: When I preview report in POS Front end, system always prompts me an error ‘Access denied! Please tick Access Backend at POS User Maintenance first.’ How can I view the report?



Possible Reason:

POS user does not have access rights to access backend. System does not allow user to view any report in POS Front end.


Solution:

To set the access rights, go to Point of Sale > Maintenance > POS User Maintenance


Select user ID > Edit


Please check the checkbox ‘Access BackEnd’ and at BackEnd User ID: click on button.


After selecting AutoCount backend user ID, fill in user password and click on OK.


Login into POS and you can view any report now.


By:CK 171226, KM 171226, P171229



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