Troubleshooting: AutoCount Backup Server / AutoCount Server icon is not shown after installed.

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Question: After done the installation for AutoCount Backup Server / AutoCount Server, the AutoCount Server icon is not appeared at taskbar. I’ve tried to reinstall .net 4.8 but still the same.

Version: 1.8/1.9/2.0


Possible Reason :

Windows setting has hidden the icon.


Solution (1):

Right click on Taskbar > News and interests > Turn Off.

Missing backup server icon1.png


After turning off, the AutoCount Server icon should appear now in show hidden icons.

Missing backup server icon2.png


Solution (2):

Right click on Taskbar > Taskbar Settings.

Missing backup server icon3.png


At the Notification area, click on “Select which icons appear on the taskbar”.

Missing backup server icon4.png


Turn on AutoCount Backup Server. Then the icon will appear in the taskbar.

Missing backup server icon5.png


Remark : Please make sure the AutoCount Backup Server / AutoCount Server services is running.


By: Christine 211105, Lay Swan 211126, P211129



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