Troubleshooting: Column Ref. 2 shows nothing when there is a negative amount

From AutoCount Resource Center

Question: Why the column for Ref.2 is empty if I key in negative amount in payment voucher?Jac

Version: 1.8 / 1.9 / 2.0


Possible Reason:

By default, System do not capture negative amount into column ref.2.


Solution:

1. In payment voucher detail pane, right click the column and select Column chooser.



2. Find a column Negative KO Payment and double click on it.



3. Then check the checkbox of Negative KO Payment on the negative amount.



Lastly view your posting details. Info will be shown now.




By: Jacky 180205, KM 180420, P180427



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