Troubleshooting: Generate Delivery Order at Delivery Request Processing error – Object Reference or Invalid transfer item

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Question : When generate delivery order at Delivery Request Processing, error prompted: Object reference not set to an instance of an object, or Invalid transfer item. Why?

Version : 1.8 / 1.9 / 2.0

Business flow error1.png


Possible Reason (1) :

Sales Order is transferred manually to Delivery Order.


Possible Reason (2) :

Item is deleted in Sales Order after delivery request was sent from S/O processing.


Solution (1) :

Sales Order is transferred manually to Delivery Order.


1) Check transferred status for SO-000011.

Business flow error2.png

SO-000011 is transferred to DO-000002.


2) You need to delete DO-000002.

Business flow error3.png


3) After deleted DO-000002, you should be able to create Delivery Order from Delivery Request Processing. You may use back the same DO number.

Business flow error4.png



Solution (2) :

Item is deleted in Sales Order after delivery request was sent from S/O processing.

You may view the S/O, only 1 detail line remains, but in the Delivery Request Processing there are 2 detail lines.

Business flow error5.png


Business flow error6.png


To generate delivery order at Delivery Request Processing, you need to un-tick the item that is deleted from the Sales Order and click Save. You should then be able to generate the delivery order.

Business flow error7.png



By : Rotcana 200716, Lay Swan 200721, P200721


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