Troubleshooting: Login Error - Index was outside the bounds of the array

From AutoCount Resource Center

Question : Why there is an error message prompted “Index was outside the bounds of the array” when I want to login AutoCount? What should I do?

Version : 1.8 / 1.9 / 2.0

Possible Reason :

There was a crash on AutoCount main page.

Solution :

Go to Microsoft SQL Management Studio, run the query as below :

update users set MainPage=null where UserID='admin'

Note : Please seek assistance from your software dealer if the problem persists after performing the steps as above

By : Soh Wee 190328, Lay Swan 200224, P200225

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