Troubleshooting: Login Error - Index was outside the bounds of the array
Question : Why there is an error message prompted “Index was outside the bounds of the array” when I want to login AutoCount? What should I do?
Version : 1.8 / 1.9 / 2.0
Possible Reason :
There was a crash on AutoCount main page.
Go to Microsoft SQL Management Studio, run the query as below :
update users set MainPage=null where UserID='admin'
Note : Please seek assistance from your software dealer if the problem persists after performing the steps as above
By : Soh Wee 190328, Lay Swan 200224, P200225
|AutoCount Accounting 2.0
|AutoCount Accounting 1.8 / 1.9
|AutoCount On The Go
|AutoCount Accounting Plug-In Documentations