Troubleshooting: Login error - Invalid LCP Decrypt File
Question : Why there is an error message prompted “Invalid LCP Decrypt File” when I want to login into AutoCount? What should I do?
Version : 1.8 / 1.9 / 2.0
Possible Reason (1) :
Missing of some files that are required for your application to load.
Solution (1) :
Those missing file will be re-create after reinstall, and you will able to login into AutoCount.
Possible Reason (2) :
Antivirus program (Sophos) blocks the AutoCount specific file path.
Solution (2) :
Add the specific file path into Sophos Antivirus exclusions list.
By : Lay Swan 180711, P180719
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