Troubleshooting: Payment amount is not auto updated from cash book detail

From AutoCount Resource Center

Question: When I key in Cash Book Entry, why is the payment amount not auto updated after I keyed in Amount in Cash Book detail? The other account book can auto update.

Version: 1.8 / 1.9 / 2.0

Update pymt amt1.png


Possible Reason :

You did not enable the option “Enable Auto Update First Payment Amount in Cash Book entry”.


Solution :

1) Go to Tools > Option > G/L > G/L Posting, check the checkbox “Enable Auto Update First Payment Amount in Cash Book entry and click on OK.

Update pymt amt2.png


2) Recreate your Cash Book, and now the Payment Amount is auto update.

Update pymt amt3.png


By: Aimi 211015, Lay Swan 211026, P211027


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