Troubleshooting: Return Cheque error - Total Returned Cheque’s Payment Amount not equal to Total RCHQ Amount
Question : When I try to do return cheque and save, error message prompted: “Total Returned Cheque’s Payment Amount not equal to Total RCHQ Amount.” Why?
Version : 1.8 / 1.9 / 2.0
Possible Reason :
When the system try to generate reversed transaction of returned cheque, it was unable to determine which detail account the amount is returned for.
You must specify the RCHQ Amount on the affected accounts (that you want to reverse).
After Save, check the posting details at View > View Posting Details.
By : Jacky 190228, Lay Swan 190517, P190523
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