Troubleshooting: User-Defined Account Type shows negative amount in Balance Sheet

From AutoCount Resource Center

Question : I’ve created an user-defined account type under Balance Sheet and a debit entry transaction was entered. Why it is shown in negative amount when I preview the Balance Sheet report? I’ve set it as an asset group and it should show the balance in positive.

Version : 1.8 / 1.9 / 2.0



Possible Reason :

You didn’t set correctly the Display as Positive setting.


Solution :

In Balance Sheet report, go to Other Settings > Set Account Group, change the Display as Positive from Credit to Debit, and click on Save.



Preview again the Balance Sheet report, now it should show in Positive amount.


By : Hui Yan 180727, Lay Swan 180926, P180928



Go to menu

AutoCount Accounting 2.0 & 2.1


AutoCount Accounting 1.8 / 1.9
AutoCount Payroll
AutoCount POS


AutoCount On The Go
AutoCount Accounting Plug-In Documentations