Troubleshooting: Why can’t I enable the function Can Direct Edit Debtor/Creditor Opening Balance

Question: Why can’t I enable the function ‘Can Direct Edit Debtor/Creditor Opening Balance’? I did not lock Opening Balance.

Version: 1.8 / 1.9 / 2.0

Possible Reason:

You did not enable the module ‘Multi Currency’.

Solution:

Go to Tools > Program Control > Module Setting, enable module ‘Multi Currency’ and click on OK.

Now, you can enable the function.

Note: Direct edit Debtor/Creditor Opening balance is not the correct way to maintain Debtor/Creditor Opening Balance. This action will cause your ledger and Aging report not tally due to no entries was recorded in Aging.

The correct way to maintain Debtor/creditor opening, is go to AR / AP Menu to key in 'Past' entries or 'YTD' entries such as Invoice, CN, DN, Payment. The amounts of Past/YTD entries will then be updated to Opening / YTD Balance.

By: Soh Wee 180330, Lay Swan 220602, P220627

Go to menu

AutoCount Accounting 2.0 & 2.1 AutoCount Accounting 2.0 What's New AutoCount Accounting 2.0 Help File AutoCount Accounting 2.0 FAQ (Application) AutoCount Accounting 2.0 FAQ (Troubleshoot) AutoCount Accounting 2.0 Others AutoCount Accounting 2.0 Release Note AutoCount Accounting 2.1 Release Note

AutoCount Accounting 1.8 / 1.9 AutoCount Accounting 1.8 FAQ (Application) AutoCount Accounting 1.8 FAQ (Troubleshoot) AutoCount Accounting 1.8 / 1.9 Release Note

AutoCount Payroll

AutoCount POS

AutoCount On The Go

AutoCount Accounting Plug-In Documentations