Category:AutoCount Accounting 1.8:FAQTroubleshoot: Difference between revisions

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Line 41: #[[Troubleshooting: Payment amount is not auto updated from cash book detail \|Payment amount is not auto updated from cash book detail ]] -(Aimi/LS/P) #[[Troubleshooting: Profit & Loss Statement does not have report format for Quarter comparison, This Year vs Quarter comparison, and Custom Column \|Profit & Loss Statement does not have report format for Quarter comparison, This Year vs Quarter comparison, and Custom Column]] -(Aimi/LS/P) #[[Troubleshooting: P&L report - Chinese character can’t be read after exported to PDF \|P&L report - Chinese character can’t be read after exported to PDF]] -(Aimi/LS/P) #[[Troubleshooting: Profit & Loss Statement and Balance Sheet did not show Stock At The End of Year (Use Live Stock) \|Profit & Loss Statement and Balance Sheet did not show Stock At The End of Year (Use Live Stock)]] -(JL/LS/P) #[[Troubleshooting: Drill down to source document is no functioning for some transactions in Bank Reconciliation \|Drill down to source document is no functioning for some transactions in Bank Reconciliation]] -(JL/LS/P) #[[Troubleshooting: Balance Sheet 3 columns format – Accumulated Depreciation show 0.00 amount \|Balance Sheet 3 columns format – Accumulated Depreciation show 0.00 amount]] -(PY/LS/P) #[[Troubleshooting: Closing Stock amount in Profit & Loss Report not same as Stock Value Maintenance amount \|Closing Stock amount in Profit & Loss Report not same as Stock Value Maintenance amount]] -(Jul/LS/P) #[[Troubleshooting: Trial Balance Report does not balance on second year \|Trial Balance Report does not balance on second year]] -(PY/LS/P) #[[Troubleshooting: Ledger did not show the details as per transaction entry \|Ledger did not show the details as per transaction entry]] -(TN/LS/P) #[[Troubleshooting: Profit & Loss Report – All expenses show in negative value \|Profit & Loss Report – All expenses show in negative value]] -(Jul/LS/P) #[[Troubleshooting: Same documents no. repeated in Cash Book grid \|Same documents no. repeated in Cash Book grid]] -(CT/LS/P) #[[Troubleshooting: Closing Stock amount in Profit & Loss Report not same as Stock Value Maintenance amount (Not using Live Stock) \|Closing Stock amount in Profit & Loss Report not same as Stock Value Maintenance amount (Not using Live Stock)]] -(PY/LS/P) #[[Troubleshooting: Unable to delete account because it contains one or more sub-accounts \|Unable to delete account because it contains one or more sub-accounts]] -(PY/LS/P) #[[Troubleshooting: Cash Flow Statement - Cash beginning + Net cash change not equal to Cash at end of the period \|Cash Flow Statement - Cash beginning + Net cash change not equal to Cash at end of the period]] -(PY/LS/P) #[[Troubleshooting: Depreciation & Net Book Value Report-This Year Depreciation amount is not shown \|Depreciation & Net Book Value Report-This Year Depreciation amount is not shown]] -(PY/LS/P) #[[Troubleshooting: Trial Balance and Balance Sheet is not balance \|Trial Balance and Balance Sheet is not balance]] -(Jod/LS/P) ==AR/AP== Line 86 ⟶ 100: #[[Troubleshooting: Create new debtor error - The value of column MemberType in table Member does not exist in its master file \|Create new debtor error - The value of column MemberType in table Member does not exist in its master file ]] -(Ell/LS/P) #[[Troubleshooting: With Discount option is auto enabled in AR Receive Payment \|With Discount option is auto enabled in AR Receive Payment ]] -(SW/LS/P) #[[Troubleshooting:Unable to reassign Debtor Code in AR Receive Payment\|Unable to reassign Debtor Code in AR Receive Payment]] -(LS/KM/P) #[[Troubleshooting:Unable send Batch mail – The SMTP server has unexpectedly disconnected\|Unable send Batch mail – The SMTP server has unexpectedly disconnected]] -(Mic/LS/P) #[[Troubleshooting:Why the same GetSingleValue can work in Debtor Statement but not in A/R Receive Payment?\|Why the same GetSingleValue can work in Debtor Statement but not in A/R Receive Payment?]] -(LS/P) #[[Troubleshooting:Unable to add knock off in A/R Credit Note\|Unable to add knock off in A/R Credit Note]] -(Ben/LS/P) #[[Troubleshooting:Batch Mail error - 4.3.2 Concurrent connections limit exceeded\|Batch Mail error - 4.3.2 Concurrent connections limit exceeded]] -(Chr/LS/P) #[[Troubleshooting:A/R Receive Payment – The confirmation window (OK/Cancel button) not appeared when copy from other Payment\|A/R Receive Payment – The confirmation window (OK/Cancel button) not appeared when copy from other Payment]] -(Ang/LS/P) #[[Troubleshooting:System did not prompt Access Denied when edit AR Receive Payment\|System did not prompt Access Denied when edit AR Receive Payment]] -(PY/LS/P) #[[Troubleshooting:Unable to send batch mail-An error occurred while attempting to establish an SSL or TLS connection\|Unable to send batch mail-An error occurred while attempting to establish an SSL or TLS connection]] -(CT/LS/P) #[[Troubleshooting: Debtor Statement error - This constraint cannot be enabled as not all values have corresponding parent values\|Debtor Statement error - This constraint cannot be enabled as not all values have corresponding parent values]] -(CT/LS/P) #[[Troubleshooting: System prompt Set Project/Department Posting screen even the gain/loss amount is zero\|System prompt Set Project/Department Posting screen even the gain/loss amount is zero]] -(Jul/LS/P) #[[Troubleshooting: Different UserID drill down document showing different behavior\|Different UserID drill down document showing different behavior]] -(PY/LS/P) #[[Troubleshooting: No result when inquiry A/P Credit Note Analysis Report\|No result when inquiry A/P Credit Note Analysis Report]] -(Jod/LS/P) ==Stock== Line 125 ⟶ 151: #[[Troubleshooting: Item Replacement tab is not shown in Stock Item Inquiry \|Item Replacement tab is not shown in Stock Item Inquiry ]] -(Mic/LS/P) #[[Troubleshooting: Batch number is not shown in Inventory Physical Worksheet by Consignment \|Batch number is not shown in Inventory Physical Worksheet by Consignment]] -(ZX/LS/P) #[[Troubleshooting: Stock Balance report do not have UOM column \|Stock Balance report do not have UOM column]] -(JL/LS/P) #[[Troubleshooting: Edit Item error – Please make sure Price by Quantity is in correct order. Enter zero if you don’t want define it. \|Edit Item error – Please make sure Price by Quantity is in correct order. Enter zero if you don’t want define it.]] -(Aim/LS/P) #[[Troubleshooting: Stock Card cost not the same as the cost that I entered at Purchase Invoice \|Stock Card cost not the same as the cost that I entered at Purchase Invoice]] -(PY/LS/P) #[[Troubleshooting: Edit Item error – Please don’t enter same AccNo name for Customer Item Price \|Edit Item error – Please don’t enter same AccNo name for Customer Item Price]] -(CT/LS/P) #[[Troubleshooting: Unable to View Cost in Stock Item Maintenance \|Unable to View Cost in Stock Item Maintenance]] -(Ben/LS/P) #[[Troubleshooting: Item balance quantity fell below reorder level but is not shown in Reorder Advice \|Item balance quantity fell below reorder level but is not shown in Reorder Advice]] -(Jod/LS/P) #[[Troubleshooting: Copy and paste from Excel – Invalid number format at column SubTotal, row 1 \|Copy and paste from Excel – Invalid number format at column SubTotal, row 1]] -(Ben/LS/P) #[[Troubleshooting: Unable to save Stock Assembly Order - Quantity for transferred is exceed limit \|Unable to save Stock Assembly Order - Quantity for transferred is exceed limit]] -(CT/LS/P) #[[Troubleshooting: Stock Item Inquiry error-Input string was not in a correct format \|Stock Item Inquiry error-Input string was not in a correct format]] -(Aimi/LS/P) #[[Troubleshooting: Inquiry Stock Movement report error-Unknown Sql Exception (Number=207, Message=Invalid column name ‘TypeofStockIn’ \|Inquiry Stock Movement report error-Unknown Sql Exception (Number=207, Message=Invalid column name ‘TypeofStockIn’]] -(Jod/LS/P) #[[Troubleshooting: Stock Item Maintenance up to date cost shows no records although there is stock balance quantity \|Stock Item Maintenance up to date cost shows no records although there is stock balance quantity]] -(CT/LS/P) #[[Troubleshooting: Stock Aging / Stock Movement Report – Item appears twice / item has transaction record but is not shown in the report \|Stock Aging / Stock Movement Report – Item appears twice / item has transaction record but is not shown in the report]] -(CT/LS/P) #[[Troubleshooting: Item Opening Balance Maintenance error – Location is not in the Filter range \|Item Opening Balance Maintenance error – Location is not in the Filter range]] -(CT/LS/P) #[[Troubleshooting: Not allowed to cancel Stock Assembly Order-The document was transferred to other documents, so it is not allowed to cancel \|Not allowed to cancel Stock Assembly Order-The document was transferred to other documents, so it is not allowed to cancel]] -(Jod/LS/P) ==Sales== Line 193 ⟶ 233: #[[Troubleshooting: Why is the system still allow to save transaction with inactive item? \|Why is the system still allow to save transaction with inactive item? ]] -(Aimi/LS/P) #[[Troubleshooting: Sales Agent’s commissions not shown after maintaining the commission account in Sales Agent Contribution Report \|Sales Agent’s commissions not shown after maintaining the commission account in Sales Agent Contribution Report ]] -(Chr/LS/P) #[[Troubleshooting: Missing Price History Tab from Show Instant Info \|Missing Price History Tab from Show Instant Info ]] -(LS/P) #[[Troubleshooting: Unable to change debtor for Invoice that never receive payment \|Unable to change debtor for Invoice that never receive payment ]] -(PY/LS/P) #[[Troubleshooting: Item Package master unit price rounded up to 2 decimals instead of 5 \|Item Package master unit price rounded up to 2 decimals instead of 5 ]] -(Ang/LS/P) #[[Troubleshooting: Area Code is empty in Monthly Sales Analysis Report \|Area Code is empty in Monthly Sales Analysis Report]] -(LS/P) #[[Troubleshooting: Monthly Sales Analysis amount different from Cash Sales Listing \|Monthly Sales Analysis amount different from Cash Sales Listing]] -(PY/LS/P) #[[Troubleshooting: Sales Agent in Invoice not same with the transferred Sales Order \|Sales Agent in Invoice not same with the transferred Sales Order]] -(Rot/LS/P) #[[Troubleshooting: Cash Sales report did not show Company Name in Chinese Character \|Cash Sales report did not show Company Name in Chinese Character]] -(Aimi/LS/P) #[[Troubleshooting: Tax Cash Sale (Tax Invoice) with Multi-Payment report did not show all the payment methods that I saved from Multi Payment \|Tax Cash Sale (Tax Invoice) with Multi-Payment report did not show all the payment methods that I saved from Multi Payment]] -(PY/LS/P) #[[Troubleshooting: This user does not have the permission to approve for the Unit Price Change \|This user does not have the permission to approve for the Unit Price Change]] -(LS/P) #[[Troubleshooting: Inactive Credit Card payment method shown in Credit Card Selection of Cash Sale/Purchase \|Inactive Credit Card payment method shown in Credit Card Selection of Cash Sale/Purchase]] -(Aimi/LS/P) #[[Troubleshooting: Our Invoice No. is blank in Credit Note that was transferred from Invoice \|Our Invoice No. is blank in Credit Note that was transferred from Invoice]] -(Jod/LS/P) #[[Troubleshooting: Unable to create New Payment from Invoice \|Unable to create New Payment from Invoice]] -(Jul/LS/P) #[[Troubleshooting: Preview report shows duplicated detail records \|Preview report shows duplicated detail records]] -(SW/LS/P) #[[Troubleshooting: Unit Price is different when copy from or copy to another Sales Order \|Unit Price is different when copy from or copy to another Sales Order]] -(Rot/LS/P) #[[Troubleshooting: Incorrect detail total after key in Unit Price \|Incorrect detail total after key in Unit Price]] -(CT/LS/P) #[[Troubleshooting: Missing document for certain locations when login with different user \|Missing document for certain locations when login with different user]] -(CW/LS/P) ==Purchase== Line 207 ⟶ 263: #[[Purchase: Item missing from item lookup edit in Request Quotation and Purchase Order\|Item missing from item lookup edit in Request Quotation and Purchase Order]] -(LS/P) #[[Purchase: Missing records at Price History tab of Purchase Invoice\|Missing records at Price History tab of Purchase Invoice]] -(Aimi/LS/P) #[[Purchase: Serial Number windows not prompted when I select Serial Number Item\|Serial Number windows not prompted when I select Serial Number Item]] -(SW/LS/P) #[[Purchase: Why will the system auto update Goods Received Note unit price\|Why will the system auto update Goods Received Note unit price]] -(Jod/LS/P) ==GST== Line 258 ⟶ 316: #[[Troubleshooting: CN dated Jan 2020 appears in SST Processor period Mar-Apr 2020 \|CN dated Jan 2020 appears in SST Processor period Mar-Apr 2020 ]] -(Aim/LS/P) #[[Troubleshooting: SST-02 is not appeared after ran SST Processor \|SST-02 is not appeared after ran SST Processor ]] -(Ell/LS/P) #[[Troubleshooting: Commit SST Processor error – Duplicate Journal Entry No \|Commit SST Processor error – Duplicate Journal Entry No ]] -(CT/LS/P) #[[Troubleshooting: SST Processor error-Cannot set column TaxBRNo. The value violates the MaxLength limit of this column \|SST Processor error-Cannot set column TaxBRNo. The value violates the MaxLength limit of this column]] -(Aimi/LS/P) ==Prompted Message== Line 349 ⟶ 409: #[[Troubleshooting: Access Denied when run command prompt \|Access Denied when run command prompt ]] -(Chr/LS/P) #[[Troubleshooting: Access Denied when preview / print at View Posting Details \|Access Denied when preview / print at View Posting Details ]] -(Aimi/LS/P) #[[Troubleshooting: Backup Error - Backup Failed. Database Error found. Unknown Sql Exception (Number = 82, Message = There is insufficient memory available in the buffer pool.) \|Backup Error - Backup Failed. Database Error found. Unknown Sql Exception (Number = 82, Message = There is insufficient memory available in the buffer pool.) ]] -(Chr/LS/P) #[[Troubleshooting: Unable to save Cash Purchase – APPayment record not found (Dockey=XXX) \|Unable to save Cash Purchase – APPayment record not found (Dockey=XXX)]] -(SW/LS/P) #[[Troubleshooting: Could not allocate space for object in database because PRIMARY filegroup is full \|Could not allocate space for object in database because PRIMARY filegroup is full]] -(Jac/KM/P) #[[Troubleshooting: Year End Closing error – Knock off date must be on or after payment and document date \|Year End Closing error – Knock off date must be on or after payment and document date]] -(Chr/LS/P) #[[Troubleshooting: Create Account Book error – Directory lookup for the file “C:\AutoCount Data\AED_xxx_Data.mdf” failed with the operating system error2 (The system cannot find the file specified.) \|Create Account Book error – Directory lookup for the file “C:\AutoCount Data\AED_xxx_Data.mdf” failed with the operating system error2 (The system cannot find the file specified.)]] -(Jod/LS/P) #[[Troubleshooting: Price History Report error – Unknown Sql Exception (Number=137, Message=Must declare the scalar variable ‘@AccNoPO’.) \|Price History Report error – Unknown Sql Exception (Number=137, Message=Must declare the scalar variable ‘@AccNoPO’.)]] -(SW/LS/P) #[[Troubleshooting: Backup error – Backup Failed. Database Error found.. repair_rebuild is the minimum repair level \|Backup error – Backup Failed. Database Error found.. repair_rebuild is the minimum repair level]] -(Aimi/LS/P) #[[Troubleshooting: Unable to save AR AP Payment - Bank charge greater than Payment amount ARPaymentxxx \|Unable to save AR AP Payment - Bank charge greater than Payment amount ARPaymentxxx]] -(Ang/LS/P) #[[Troubleshooting: Backup Error – Timeout expired error \|Backup Error – Timeout expired error]] -(CT/LS/P) #[[Troubleshooting: Create Item error – 1 is not a supported code page. Parameter name: codepage\|Create Item error – 1 is not a supported code page. Parameter name: codepage]] -(Jod/LS/P) #[[Troubleshooting: Preview Report error - Unable to read beyond the end of the stream\|Preview Report error - Unable to read beyond the end of the stream]] -(PY/LS/P) #[[Troubleshooting: Unable to save Invoice – There is Discount applied to Multiple Type of TaxType. Save Abort.\|Unable to save Invoice – There is Discount applied to Multiple Type of TaxType. Save Abort.]] -(CT/LS/P) #[[Troubleshooting: Access Denied when Edit user\|Access Denied when Edit user]] -(Chr/LS/P) #[[Troubleshooting: Backup Error - Unknown Sql Exception (Number=9100, Message=Possible index corruption detected…..Could not insert a backup or restore history/detail record in the msdb database. This may indicate a problem with msdb\|Backup Error - Unknown Sql Exception (Number=9100, Message=Possible index corruption detected…..Could not insert a backup or restore history/detail record in the msdb database. This may indicate a problem with msdb]] -(Aimi/LS/P) #[[Troubleshooting: Save Transaction Error - SqlDateTime overflow. Must be between 1/1/1753 12:00:00 AM and 12/31/9999 11:59:59 PM\|Save Transaction Error - SqlDateTime overflow. Must be between 1/1/1753 12:00:00 AM and 12/31/9999 11:59:59 PM]] -(LS/P) #[[Troubleshooting: Batch Print Payment Voucher error – Column ‘DocType’ does not belong to table Master\|Batch Print Payment Voucher error – Column ‘DocType’ does not belong to table Master]] -(Ang/LS/P) #[[Troubleshooting: Unable to delete Document Numbering Format - The value of column PaymentFormatName in table Payment Method does not exist in its master file\|Unable to delete Document Numbering Format - The value of column PaymentFormatName in table Payment Method does not exist in its master file]] -(CT/LS/P) #[[Troubleshooting: Unable to save Invoice – The following items are missing Item Batch No. Save aborted\|Unable to save Invoice – The following items are missing Item Batch No. Save aborted]] -(PY/LS/P) #[[Troubleshooting: Save A/P Payment error - Cannot set column ‘DealWith’. The value violates the MaxLength limit of this column\|Save A/P Payment error - Cannot set column ‘DealWith’. The value violates the MaxLength limit of this column]] -(Rot/LS/P) #[[Troubleshooting: Uninstall AutoCount Server error - Error 1001. Unable to get installer types in the C:\Program Files (x86)\AutoCount\AutoCount Server\AutocountServerServices.exe assembly\|Uninstall AutoCount Server error - Error 1001. Unable to get installer types in the C:\Program Files (x86)\AutoCount\AutoCount Server\AutocountServerServices.exe assembly]] -(JL/LS/P) #[[Troubleshooting: Import Member error - The value of column AccNo in table Member does not exist in its master file \|Import Member error - The value of column AccNo in table Member does not exist in its master file ]] -(Ben/LS/P) #[[Troubleshooting: Create Account Book error – The device is not ready \|Create Account Book error – The device is not ready ]] -(Ben/LS/P) #[[Troubleshooting: Attach Account Book error – The client and server cannot communicate, because they do not possess a common algorithm \|Attach Account Book error – The client and server cannot communicate, because they do not possess a common algorithm ]] -(Jod/LS/P) #[[Troubleshooting: Year End Closing Error - No Retained Earning Account \|Year End Closing Error - No Retained Earning Account ]] -(Ben/LS/P) #[[Troubleshooting: Create or View Invoice error - Bad IL range \|Create or View Invoice error - Bad IL range ]] -(CT/LS/P) #[[Troubleshooting: Year End Closing Error - The transaction log for database AED_XXX is full due to ‘ACTIVE_TRANSACTION’ \|Year End Closing Error - The transaction log for database AED_XXX is full due to ‘ACTIVE_TRANSACTION’]] -(Ben/LS/P) #[[Troubleshooting: Create Invoice Error – Unknown Sql Exception (Number=8114, Message=Error converting data type nvarchar to bigint.) \|Create Invoice Error – Unknown Sql Exception (Number=8114, Message=Error converting data type nvarchar to bigint.)]] -(Jod/LS/P) #[[Troubleshooting: Export Data error – ‘ ’, hexadecimal value 0x02, is an invalid character \|Export Data error – ‘ ’, hexadecimal value 0x02, is an invalid character]] -(Aimi/LS/P) #[[Troubleshooting: Unable to open Consolidated Financial Report – Invalid DDL Statement . . . Cannot find the object “dbo.ConsolidateProfile” because it does not exist or you do not have permissions \|Unable to open Consolidated Financial Report – Invalid DDL Statement . . . Cannot find the object “dbo.ConsolidateProfile” because it does not exist or you do not have permissions]] -(Aimi/LS/P) #[[Troubleshooting: Restore error-Unknown Sql Exception (Number=3169), Message=The database was backed up on a server running version XX.XX.XXXX \|Restore error-Unknown Sql Exception (Number=3169), Message=The database was backed up on a server running version XX.XX.XXXX]] -(TN/LS/P) #[[Troubleshooting: Backup error – The database could not be exclusively locked to perform the operation \|Backup error – The database could not be exclusively locked to perform the operation]] -(CT/LS/P) #[[Troubleshooting: Import AP Invoice error - SupplierInvoiceNo the require column is empty \|Import AP Invoice error - SupplierInvoiceNo the require column is empty]] -(PY/LS/P) #[[Troubleshooting: Backup error - Unknown Sql Exception Number=8921… A failure was detected while collecting facts. Possibly tempdb out of space or a system table is inconsistent \|Backup error - Unknown Sql Exception Number=8921… A failure was detected while collecting facts. Possibly tempdb out of space or a system table is inconsistent]] -(Jod/LS/P) #[[Troubleshooting: Export report error – Specified argument was out of the range of valid value. Parameter name:MinimumSize \|Export report error – Specified argument was out of the range of valid value. Parameter name:MinimumSize]] -(CT/LS/P) #[[Troubleshooting: Installation error - The installer has encountered an unexpected error installing this package...The error code is 2932\|Installation error - The installer has encountered an unexpected error installing this package...The error code is 2932]] -(Ben/LS/P) #[[Troubleshooting: Backup Error - The server does not allow client to backup or restore database\|Backup Error - The server does not allow client to backup or restore database]] -(Chr/LS/P) #[[Troubleshooting: Restore error - The process cannot access the file… because it is being used by another process\|Restore error - The process cannot access the file… because it is being used by another process]] -(PY/LS/P) #[[Troubleshooting: Backup error - File create error when creating RAR file. If Backup filename contain unicode or chinese character\|Backup error - File create error when creating RAR file. If Backup filename contain unicode or chinese character]] -(CT/LS/P) #[[Troubleshooting: Unable to attach database file-Login failed. Incorrect password\|Unable to attach database file-Login failed. Incorrect password]] -(CT/LS/P) #[[Troubleshooting: Change Project Number error-String or binary data would be truncated\|Change Project Number error-String or binary data would be truncated]] -(PY/LS/P) #[[Troubleshooting: Database Maintenance error - Unknown Sql Exception-Incorrect syntax near '-'\|Database Maintenance error - Unknown Sql Exception-Incorrect syntax near '-']] -(CT/LS/P) #[[Troubleshooting: Stock Adjustment error - Primary Key Error\|Stock Adjustment error - Primary Key Error]] -(PY/LS/P) #[[Troubleshooting: Unable to Save Invoice - Every item needs to be assigned a location\|Unable to Save Invoice - Every item needs to be assigned a location]] -(Jod/LS/P) #[[Troubleshooting: Find or Search Item error - Execution Timeout Expired\|Find or Search Item error - Execution Timeout Expired]] -(James/LS/P) #[[Troubleshooting: Restore error-The Server Backup Shared Folder and the Client Access Shared Folder Path does not point to same folder...Operating system error 5(Access is denied)\|Restore error-The Server Backup Shared Folder and the Client Access Shared Folder Path does not point to same folder...Operating system error 5(Access is denied)]] -(James/LS/P) #[[Troubleshooting: Unable to Save Invoice-Unable to generate a new tax document number from default set\|Unable to Save Invoice-Unable to generate a new tax document number from default set]] -(James/LS/P) ==Login Issue== Line 370 ⟶ 476: #[[Troubleshooting: Login Error - CRL error : 80004005. The Program will now terminate\|Login Error - CRL error : 80004005. The Program will now terminate]] -(Azi/LS/P) #[[Troubleshooting: Login Error - Database is read-only\|Login Error - Database is read-only]] -(Aimi/LS/P) #[[Troubleshooting: Login error - Exception has been thrown by the target of an invocation\|Login error - Exception has been thrown by the target of an invocation]] -(CT/LS/P) #[[Troubleshooting: Login issue - Invalid User ID or Password\|Login issue - Invalid User ID or Password]] -(PY/LS/P) #[[Troubleshooting: Login Error - Invalid AutoCount 2006 Configuration File \|Login Error - Invalid AutoCount 2006 Configuration File]] -(Jod/LS/P) #[[Troubleshooting: Login error - Invalid URI: The Hostname could not be parsed \|Login error - Invalid URI: The Hostname could not be parsed]] -(CT/LS/P) #[[Troubleshooting: Login error - Unknown Sql Exception (Number=823, Message=The operating system returned error 21(The device is not ready) \|Login error Unknown Sql Exception (Number=823, Message=The operating system returned error 21(The device is not ready)]] -(TN/LS/P) #[[Troubleshooting: Login error - Unknown Sql Exception (Number = 102, Message=Incorrect syntax near ’)’.) \|Login error - Unknown Sql Exception (Number = 102, Message=Incorrect syntax near ’)’.)]] -(Jod/LS/P) #[[Troubleshooting: Upgrade AutoCount error-Invalid DDL Statement /* Add AccountingBasis column in Tax Type table/ \|Upgrade AutoCount error-Invalid DDL Statement / Add AccountingBasis column in Tax Type table*/]] -(Aimi/LS/P) #[[Troubleshooting: Login Error - Cannot open database “AED_xxx” requested by login and the database in Recovery Pending status \|Login Error - Cannot open database “AED_xxx” requested by login and the database in Recovery Pending status]] -(PY/LS/P) #[[Troubleshooting: Login Error - The password of the account has expired \|Login Error - The password of the account has expired]] -(Aimi/LS/P) ==SQL== Line 385 ⟶ 500: #[[Troubleshooting: SUnable to start SQL Server Service due to TCP Port is already being used\|Unable to start SQL Server Service due to TCP Port is already being used]] -(JS/KM/P) #[[Troubleshooting: The Service Broker in database AED_XXX cannot be enabled because there is already an enabled Service Broker with the same ID \|The Service Broker in database AED_XXX cannot be enabled because there is already an enabled Service Broker with the same ID ]] -(Joh/LS/P) #[[Troubleshooting: Database ‘AED_moble’ is already open and can only have one user at a time \|Database ‘AED_moble’ is already open and can only have one user at a time ]] -(Mic/LS/P) #[[Troubleshooting: Windows 11 SQL Server Installation Error-Wait on the Database Engine recovery handle failed. Check the SQL Server error log for potential causes \|Windows 11 SQL Server Installation Error-Wait on the Database Engine recovery handle failed. Check the SQL Server error log for potential causes ]] -(Jod/LS/P) #[[Troubleshooting: SQL Installation error-rule “Windows Management Instrumentation (WMI) service” failed \|SQL Installation error-rule “Windows Management Instrumentation (WMI) service” failed ]] -(Ben/LS/P) #[[Troubleshooting: SQL Server installation error-Service ‘SQLBrowser’ start request failed \|SQL Server installation error-Service ‘SQLBrowser’ start request failed ]] -(TN/LS/P) #[[Troubleshooting: Unable to start SQL Server services \|Unable to start SQL Server services ]] -(CT/LS/P) #[[Troubleshooting: SQL Server setup failure - Setup encountered a failure while running job UpdateResult. Error code 0x876E0003 \|SQL Server setup failure - Setup encountered a failure while running job UpdateResult. Error code 0x876E0003 ]] -(TN/LS/P) #[[Troubleshooting: SQL Server installation error-There is a problem with this Windows Install package. A DLL required for this installation… \|SQL Server installation error-There is a problem with this Windows Install package. A DLL required for this installation… ]] -(CT/LS/P) #[[Troubleshooting: SQL Server Configuration Manager – Access is denied when enable TCP/IP \|SQL Server Configuration Manager – Access is denied when enable TCP/IP ]] -(CT/LS/P) ==Other== Line 428 ⟶ 551: #[[Troubleshooting: Half page report printing issue \|Half page report printing issue ]] -(Aim/LS/P) #[[Troubleshooting: AutoCount Backup Server / AutoCount Server icon is not shown after installed. \|AutoCount Backup Server / AutoCount Server icon is not shown after installed. ]] -(Chr/LS/P) #[[Troubleshooting: There is no ~~“Allow~~Allow less secure ~~apps”~~apps in google account when want to use Gmail to send batch mail in AutoCount \|There is no “Allow less secure apps” in google account when want to use Gmail to send batch mail in AutoCount ]] -(KC/LS/P) #[[Troubleshooting: Why are the options Always Post To G/L and Always Post To Stock not available (shown in grey)? \|Why are the options Always Post To G/L and Always Post To Stock not available (shown in grey)? ]] -(Chr/LS/P) #[[Troubleshooting: Unable to access Change Account Number \|Unable to access Change Account Number ]] -(JL/LS/P) #[[Troubleshooting: Printing issue - Lines did not print out \|Printing issue - Lines did not print out]] -(Jod/LS/P) #[[Troubleshooting: Company Name and Menu tab wording are missing \|Company Name and Menu tab wording are missing]] -(Rot/LS/P) #[[Troubleshooting: Unable to attach Account Book from workstation \|Unable to attach Account Book from workstation]] -(JL/LS/P) #[[Troubleshooting: Why can’t I enable the function Can Direct Edit Debtor/Creditor Opening Balance \|Why can’t I enable the function Can Direct Edit Debtor/Creditor Opening Balance]] -(SW/LS/P) #[[Troubleshooting: Some Member record not shown in Change Member No \|Some Member record not shown in Change Member No]] -(JL/LS/P) #[[Troubleshooting: Why are the search criteria for Item Group not available (shown in grey) \|Why are the search criteria for Item Group not available (shown in grey)]] -(Chr/LS/P) #[[Troubleshooting: Email contents missing in receiver’s email? \|Email contents missing in receiver’s email? ]] -(CT/LS/P) #[[Troubleshooting: Unable to see Master I and Master II in Export All Data \|Unable to see Master I and Master II in Export All Data ]] -(Rot/LS/P) #[[Troubleshooting: Create document take longer time to response? \|Create document take longer time to response? ]] -(Jul/LS/P) #[[Troubleshooting: Unable to find K.I.V Invoice in Open K.I.V Folder \|Unable to find K.I.V Invoice in Open K.I.V Folder ]] -(Jod/LS/P) #[[Troubleshooting: Find Panel-Unable to auto filter results \|Find Panel-Unable to auto filter results ]] -(Jod/LS/P) {{NavigateForUser}}