Category:AutoCount Cloud Payroll: FAQ Application: Difference between revisions

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==New Function==
#[[Auto Count HRMS - User Guide for Updating Billing Party Information for e-Invoice ]] -(CO)
#[[Auto Count HRMS - User Guide for Increment ]] -(CO)
 
==Subscription Portal==
#[[Cloud Payroll - Subscription : What is Self Care Payment Method |What is Self Care Payment Method ]] -(JS/LS/P)
#[[Cloud Payroll - Subscription : How to delete a Company file in AutoCount Cloud Payroll ? |How to delete a Company file in AutoCount Cloud Payroll ? ]] -(CO/Azi/P)
#[[Cloud Payroll - Subscription : Where to get the invoice when you login payroll.autocountcloud.com? |Where to get the invoice when you login payroll.autocountcloud.com? ]] -(CO/Azi/P)
#[[Cloud Payroll - Subscription : Why is my company appeared in Subscription listing, but not in Company listing? |Why is my company appeared in Subscription listing, but not in Company listing? ]] -(Azi/P)
#[[Cloud Payroll - Subscription : How to change subscription package? |How to change subscription package? ]] -(CO/Azi/P)
#[[Cloud Payroll - Subscription : How to change subscription name? |How to change subscription name? ]] -(AisCO/Azi/P)
#[[Cloud Payroll - Subscription : How to delete subscription? |How to delete subscription? ]] -(CO/Azi/P)
#[[Cloud Payroll - Subscription : How to pay invoice at subscription portal? |How to pay invoice at subscription portal?]] -(CO/Azi/P)
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#[[Cloud Payroll - Subscription : How to generate a proforma invoice | How to generate a proforma invoice]] -(WK/Azi/P)
#[[Cloud Payroll - Subscription : How to void proforma invoice | How to void proforma invoice]] -(WK/Azi/P)
#[[Cloud Payroll - Subscription : How to move subscription to another email address (subscriber)? | How to move subscription to another email address (subscriber)?]] -(Azi/P)
#[[Cloud Payroll - Subscription : How to move a company to another subscription? | How to move a company to another subscription?]] -(Azi/P)
#[[Cloud Payroll - Subscription : How to generate a proforma invoice (for renewal Subscription)? | How to generate a proforma invoice (for renewal Subscription)?]] -(WK/Azi/P)
 
==Dashboard / Employee Self Service / My Calendar==
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#[[Cloud Payroll - How to set monthly recurring allowances? |How to set monthly recurring allowances? ]] -(WK/Azi/P)
#[[Cloud Payroll - How to set default overtime formula for an employee? |How to set default overtime formula for an employee? ]] -(Ko/Azi/P)
#[[Cloud Payroll - How to set payment of salary twice a month? |How to set payment of salary twice a month? ]] -(Ko/Azi/P)
#[[Cloud Payroll - Employee : How to add the statutory info for the employee |How to add the statutory info for the employee ]] - (Ko/Azi/P)
#[[Cloud Payroll - Payroll: How to send payslip via AC Payroll App / Email |How to send payslip via AC Payroll App / Email ]] - (WK/Azi/P)
#[[Cloud Payroll - Payroll: Where to assign Calendar for employees/yourself?|Where to assign Calendar for employees/yourself?]] - (Art/Azi/P)
#[[Cloud Payroll - Payroll: How to set Working Permit Expiry/Contract Expiry for non-permanent Workers?|How to set Working Permit Expiry/Contract Expiry for non-permanent Workers?]] - (Art/Azi/P)
#[[Cloud Payroll - Payroll: How to set if an employee is contributing to HRDF ?|How to set if an employee is contributing to HRDF ?]] - (Ko/Azi/P)
#[[Cloud Payroll - Payroll: How to set EPF SOCSO EIS Borne by employer|How to set EPF SOCSO EIS Borne by employer]] - (WK/Azi/P)
#[[Cloud Payroll - Payroll: How to add attachment for employee?|How to add attachment for employee?]] - (Kon/Azi/P)
 
==Benefits in Kind==
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#[[Cloud Payroll - BIK : APPENDIX 2 - (b) Prescribed Value of Household Furnishing, Apparatus and Appliances | APPENDIX 2 - (b) Prescribed Value of Household Furnishing, Apparatus and Appliances ]]
#[[Cloud Payroll - BIK : APPENDIX 2 - (c) Prescribed Value of Other Benefits | APPENDIX 2 - (c) Prescribed Value of Other Benefits]]
#[[Cloud Payroll - BIK : Where to set BIK (Benefit-In-Kind)? |Where to set BIK (Benefit-In-Kind)?]] -(Art/Azi/P)
 
 
==Leave / e-Leave==
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#[[Cloud Payroll - What is the function of CF column at Leave Cutoff in Leave Closing? | What is the function of CF column at Leave Cutoff in Leave Closing?]] -(Azi/P)
#[[Cloud Payroll - What is the function of Encashment column at leave cutoff in Year End Process? | What is the function of Encashment column at leave cutoff in Year End Process?]] -(Azi/P)
#[[Cloud Payroll - How to set leave entitlement? | How to set leave entitlement?]] -(CO/Azi/P)
#[[Cloud Payroll - How to make it compulsory to submit attachment for leave application? | How to make it compulsory to submit attachment for leave application?]] -(CO/Azi/P)
#[[Cloud Payroll - Can an admin user help to confirm leave on behalf of Approver? | Can an admin user help to confirm leave on behalf of Approver?]] -(Ais/Azi/P)
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#[[Cloud Payroll - How to use advance notice days function in leave type?| How to use advance notice days function in leave type?]] -(CO/Azi/P)
#[[Cloud Payroll - What is the meaning of Adjust Employee's Entitled Leave in Leave Entry page?| What is the meaning of Adjust Employee's Entitled Leave in Leave Entry page?]] -(CO/Azi/P)
#[[Cloud Payroll - How to enable leave request on public holidays or rest days | How to enable leave request on public holidays or rest days ]] -(WK/Azi/P)
#[[Cloud Payroll - How to deduct leave without key in the date| How to deduct leave without key in the date]] -(Ko/Azi/P)
#[[Cloud Payroll - How to Recalculate Leave| How to Recalculate Leave]] -(Art/Azi/P)
#[[Cloud Payroll - What is ‘Limit’ and ‘Entitlement Calculation Method’ in ‘Leave Type’?| What is ‘Limit’ and ‘Entitlement Calculation Method’ in ‘Leave Type’?]] -(WK/Azi/P)
 
==Claim / e-Claim==
#[[Cloud Payroll - Subscription : How to enable E-claim module? |How to enable E-claim module? ]] -(Ais/Azi/P)
#[[Cloud Payroll - Claim : How to change the e-Claim type without change the Default settings? |How to change the e-Claim type without change the Default settings? ]] -(Azi/P)
#[[Cloud Payroll - Claim : How to check claim approval STATUS by subscriber? | How to check claim approval STATUS by subscriber? ]] -(COKo/Azi/P)
#[[Cloud Payroll - What is the meaning of Limited in Claim Type Maintenance? | What is the meaning of Limited in Claim Type Maintenance?]] -(CO/Azi/P)
#[[Cloud Payroll - How to set default Payroll Type for eClaim? | How to set default Payroll Type for eClaim?]] -(Ais/Azi/P)
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#[[Cloud Payroll - How to set formula in claim type example for mileage? | How to set formula in claim type example for mileage? ]] -(Ais/Azi/P)
#[[Cloud Payroll - How can a Payroll User reject/cancel approved e-Claim? | How can a Payroll User reject/cancel approved e-Claim? ]] -(CO/Azi/P)
#[[Cloud Payroll - How to set claim entitlement?| How to set claim entitlement]] -(Ko/Azi/P)
#[[Cloud Payroll - Why can’t edit the Claim Limit in Entitlement Group? |Why can’t edit the Claim Limit in Entitlement Group? ]] -(Art/Azi/P)
 
==Time Attendance==
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#[[Cloud Payroll - What is the function of min/max acceptable OT hour per day in rule maintenance? |What is the function of min/max acceptable OT hour per day in rule maintenance?]] -(CO/Azi/P)
#[[Cloud Payroll - How to import time attendance using excel file? |How to import time attendance using excel file?]] -(Ko/Azi/P)
#[[Cloud Payroll - How to use the overtime rounding setting in rule maintenance |How to use the overtime rounding setting in rule maintenance]] -(CO/Azi/P)
#[[Cloud Payroll - How to use the exclude OT Calculation function in rule maintenance? |How to use the exclude OT Calculation function in rule maintenance?]] -(CO/Azi/P)
#[[Cloud Payroll - How to view clock in / clock out location? |How to view clock in / clock out location?]] -(WK/Azi/P)
#[[Cloud Payroll - How to check the note for the employee clock in |How to check the note for the employee clock in]] -(Ko/Azi/P)
#[[Cloud Payroll - How to update facial recognition pictures. |How to update facial recognition pictures.]] -(WK/Azi/P)
#[[Cloud Payroll - How to amend previous attendance clock in/out time?|How to amend previous attendance clock in/out time?]] -(Ko/Azi/P)
 
==Administration (User Setting / Access Right)==
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#[[Cloud Payroll - How to change leave roundups? | How to change leave roundups? ]] -(WK/Azi/P)
#[[Cloud Payroll - How to create a project | How to create a project ]] -(WK/Azi/P)
#[[Cloud Payroll - How to assign a project to employee | How to assign a project to employee ]] -(WK/Azi/P)
#[[Cloud Payroll - What is Levy and How to setup a new type | What is Levy and How to setup a new type ]] -(WK/Azi/P)
#[[Cloud Payroll - How to manage notification settings | How to manage notification settings ]] -(WK/Azi/P)
#[[Cloud Payroll - How to pro-rate allowance | How to pro-rate allowance ]] -(WK/Azi/P)
#[[Cloud Payroll - Request overtime logic flow (Company Profile) | Request overtime logic flow (Company Profile) ]] -(WK/Azi/P)
#[[Cloud Payroll - How to change user’s access rights | How to change user’s access rights ]] -(Ko/Azi/P)
#[[Cloud Payroll - How to set if commission, bonus and etc are contributing to EPF, sosco and tax|How to set if commission, bonus and etc are contributing to EPF, sosco and tax]] -(Ko/Azi/P)
#[[Cloud Payroll - How to limit certain Users only able to view certain groups of Employees?|How to limit certain Users only able to view certain groups of Employees?]] -(Art/Azi/P)
 
==Reports==
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#[[Cloud Payroll - Reports : How to hide employee name in payroll summary report? | How to hide employee name in payroll summary report? ]] -(CO/Azi/P)
#[[Cloud Payroll - Reports : How to preview comparison Payroll Report for this month vs last month? | How to preview comparison Payroll Report for this month vs last month? ]] -(Azi/P)
#[[Cloud Payroll - Reports : How to generate EA form for resigned employees? | How to generate EA form for resigned employees? ]] -(Ko/Azi/P)
#[[Cloud Payroll - Reports : How to design subreport in payslip | How to design subreport in payslip ]] -(Ais/Azi/P)
#[[Cloud Payroll - Reports : How to delete subreport? | How to delete subreport? ]] -(Ais/Azi/P)
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#[[Cloud Payroll - Reports : How to add company logo on payslip? | How to add company logo on payslip? ]] -(Ais/Azi/P)
#[[Cloud Payroll - Payroll : I have few payroll processors this month, how to preview payslip separately, for example payroll and bonus? |I have few payroll processors this month, how to preview payslip separately, for example payroll and bonus? ]] -(Ais/Azi/P)
#[[Cloud Payroll - How to delete unwanted user report format in Cloud Payroll |How to delete unwanted user report format in Cloud Payroll ]] -(AisKon/Azi/P)
#[[Cloud Payroll - Reports : How to sort payroll summary report by branches? | How to sort payroll summary report by branches? ]] -(CO/Azi/P)
#[[Cloud Payroll - Payslip : How to design Payslip to show remark maintained during Payroll Process? |How to design Payslip to show remark maintained during Payroll Process? ]] -(Ais/Azi/P)
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#[[Cloud Payroll -How to export report to pdf with display Chinese wording? | How to export report to pdf with display Chinese wording?]] -(Win/Azi/P)
#[[Cloud Payroll -To show duplicate apply reason in below leave report | To show duplicate apply reason in below leave report.]] -(Win/Azi/P)
#[[Cloud Payroll -How to show duplicate claim type in claim transaction listing report? | How to show duplicate claim type in claim transaction listing report?]] -(CO/Azi/P)
#[[Cloud Payroll -How to add alternating background colour row in report|How to add alternating background colour row in report ]] -(WK/Azi/P)
#[[Cloud Payroll -How to remove alternating colour lines in report| How to remove alternating colour lines in report]] -(WK/Azi/P)
#[[Cloud Payroll -How to preview payroll report by department only|How to preview payroll report by department only]] -(WK/Azi/P)
 
==Loan==
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#[[Cloud Payroll - How to change profile name | How to change profile name ]] -(Ais/Azi/P)
#[[Cloud Payroll - What is the function of Feedback in AC Cloud Payroll Phone Application? | What is the function of Feedback in AC Cloud Payroll Phone Application? ]] -(Ais/Azi/P)
#[[CloudAutoCount PayrollHRMS - AutoCount Cloud Payroll- Listing of supported Bank Payment Files | AutoCount Cloud Payroll- Listing of supported Bank Payment Files ]] -(CO & Winnie/P)
#[[Cloud Payroll - How the system will include Absent & Unpaid Leave in payroll process | How the system will include Absent & Unpaid Leave in payroll process]] -(Winnie/P)
#[[Cloud Payroll - What is the difference between SOCSO Category 1 and Category 2 | What is the difference between SOCSO Category 1 and Category 2]] -(WK/Azi/P)
#[[Cloud Payroll - How to set 7.5 working hours in AC Cloud Payroll? | How to set 7.5 working hours in AC Cloud Payroll? ]] -(CO)
#[[AutoCount HRMS - Extension of Invalidity Scheme Coverage to Foreign Workers | Extension of Invalidity Scheme Coverage to Foreign Workers]] -(CO)
 
==Migration==