Category:AutoCount Cloud Payroll: FAQ Application

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  1. What is Self Care Payment Method -(JS/LS/P)
  2. How to delete a Company file in AutoCount Cloud Payroll ? -(Azi/P)
  3. I have received email from AutoCount Payroll regarding invoice, but how can I check the invoice detail? -(Azi/P)
  4. Why is my company appeared in Subscription listing, but not in Company listing? -(Azi/P)


  1. How can I remove the created user from User Maintenance -(Ais/Azi/P)


  1. Can I set reminder/ to do list in my calendar? -(CO/Azi/P)


  1. Where to print EA form and where to export the CP8D text file -(CO/Azi/P)
  2. How to change the Name of Officer in EA form -(Ais/Azi/P)
  3. How to design report to sort by employee name -(Ais/Azi/P)
  4. How can I copy my Payroll report from one company to another company -(Azi/P)
  5. Can AutoCount Cloud Payroll print Borang E? -(Azi/P)
  6. Where can I customize or design my Payroll Reports / Payslip? -(Azi/P)
  7. Can I insert watermark onto payslip -(Azi/P)
  8. How to show main department in payroll summary report? -(CO/Azi/P)


  1. Where to key in past employment entry -(Ais/Az/P)
  2. Where to upload employee photo - (Ais/Az/P)
  3. How to edit EPF, SOCSO, EIS & Tax Amount -(Azi/P)
  4. Can the company pay salary to multiple bank accounts of an employee? -(Azi/P)
  5. What is the function of reset button? -(CO/Azi/P)
  6. What is the function of Save & Recalculate All? -(CO/Azi/P)

Human Resource

  1. How to maintain Carry Forward Leave using Excel template -(Azi/P)
  2. How to maintain Carry Forward Leave without using Excel template -(CO/Azi/P)


  1. How to set Default Payslip format -(Azi/P)
  2. Where to maintain company logo? -(Ais/Azi/P)
  3. How to delete unwanted user report format in Cloud Payroll -(Ais/Azi/P)
  4. Leave Calculation Method -(P)
  5. How to create new EPF rate? -(CO/Azi/P)
  6. How to change EPF rate for employee? -(CO/Azi/P)
  7. Approval by Hierarchy: How can I set specific employee have more than one approver? -(CO/Azi/P)
  8. How to set half day rest day on Saturday? -(CO/Azi/P)
  9. How to set rest day on alternate Saturdays? -(CO/Azi/P)
  10. How to set Approval by Hierarchy? -(CO/Azi/P)
  11. How to set Approval by Department? -(CO/Azi/P)
  12. Differences between Flat Approval and Sequential Approval -(CO/Azi/P)
  13. Differences between Approval by Department and Approval by Hierarchy -(CO/Azi/P)
  14. How to apply leave using ESS? -(CO/Azi/P)


  1. How to reset Cloud Payroll password -(Azi/P)

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