Cloud Payroll - Subscription : Why is my company appeared in Subscription listing, but not in Company listing?

From AutoCount Resource Center

Question : Why is my company appeared in Subscription listing (Figure Q1), but not in Company listing (Figure Q2)?

Figure Q1

Figure Q2

Answer :

The company will appear in Company listing when its subscription status is Active.

Figure A1


To change the status, click on ‘Suspended’ and it will change to ‘Active’ .

Figure A2


Then the company will appear in Company listing.

Figure A2


Prepared by Azirah 200627, P200630



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