Cloud Payroll - Subscription : Why is my company appeared in Subscription listing, but not in Company listing?

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Question : Why is my company appeared in Subscription listing (Figure Q1), but not in Company listing (Figure Q2)?

Sub Comp List01.png

Figure Q1

Sub Comp List02.png

Figure Q2

Answer :

The company will appear in Company listing when its subscription status is Active.

Sub Comp List03.png

Figure A1


To change the status, click on ‘Suspended’ and it will change to ‘Active’ .

Sub Comp List04.png

Figure A2


Then the company will appear in Company listing.

Sub Comp List05.png

Figure A2


Prepared by Azirah 200627, P200630



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