Cloud Payroll - Subscription : How Existing User from Monthly (Post-paid) Package Change to Pre-paid Plan?

From AutoCount Resource Center

Question : How Existing User from Monthly (Post-paid) Package Change to Pre-paid Plan?

Answer :

1) Kindly click ‘My subscriptions’ in Cloud Payroll subscription screen to view the details.

ExistingMonthlyToPrepaid 01.png


2) Once you make payment for the last month of post-paid package (committed December 2022 / January 2023 payroll), you will see the renew button in below screen.


At the same time, the system will alert user: the Post-paid plans will be end in February 2023.


If you didn’t renew on time, you will be blocked to access the company.

ExistingMonthlyToPrepaid 02.png


3) After you click the renew button in above, system will redirect you to the purchase order screen. Means you will be starting for pre-paid plan

ExistingMonthlyToPrepaid 03.png



Prepared by Winnie 230110, Azirah 230111, P230125



Go to menu

IconAcc20.PNG AutoCount Accounting 2.0 & 2.1


IconAcc188.PNG AutoCount Accounting 1.8 / 1.9
Wiki-Payroll.png AutoCount Payroll
Wiki-POS.PNG AutoCount POS


Wiki-AOTG.PNG AutoCount On The Go
Wiki-Accounting-Plugin.png AutoCount Accounting Plug-In Documentations