Category:AutoCount Pos 5.0/FnB 5.0 Shared FAQ Troubleshoot: Difference between revisions

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Revision as of 02:49, 3 May 2023 (view source) PeterT (talk \| contribs) (→‎Maintenance) ← Older edit		Latest revision as of 07:28, 24 April 2024 (view source) PeterT (talk \| contribs) (→‎Others)
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Line 32: #[[Pos5/FNB: Cash In & Cash out error\|Cash In & Cash out error]] #[[Pos5/FNB: Scan item code will prompt key in price even though auto prompt is inactive?\|Scan item code will prompt key in price even though auto prompt is inactive?]] #[[Pos5/FNB: Point Payment issue\|Point Payment issue]] #[[Pos5/FNB: How to enable feature of return earned point when return item?\|How to enable feature of return earned point when return item?]] #[[Pos5/FNB: Pos Frontend Why keep charging SST6 even I have specified each item its own tax code?\|Pos Frontend Why keep charging SST6 even I have specified each item its own tax code?]] #[[Pos5/FNB: Hotkey or Syntax Formula on enter Barcode\|Hotkey or Syntax Formula on enter Barcode]] ==Sync== Line 58 ⟶ 62: #[[Pos3/5/FNB: Unable to select terminal id after assigned location\|Unable to select terminal id after assigned location]] #[[Pos3/5/FNB: Sync error Debtor Address Maxlength limit\|Sync error Debtor Address Maxlength limit]] #[[Pos3/5/FNB: Sync error POSCashRecord Session\|Sync error POSCashRecord Session]] #[[Pos3/5/FNB: Sync error PosEventLog UserID\|Sync error PosEventLog UserID]] #[[Pos3/5/FNB: Sync error column Description hit MaxLength limit\|Sync error column Description hit MaxLength limit]] #[[Pos3/5/FNB: Sync error PosEventLog TerminalID\|Sync error PosEventLog TerminalID]] #[[Pos3/5/FNB: When perform sync, system keeps prompt up: POSPayment record not found\|When perform sync, system keeps prompt up: POSPayment record not found]] #[[Pos3/5/FNB: Sync Error Array dimensions exceeded supported range\|Sync Error Array dimensions exceeded supported range]] #[[Pos3/5/FNB: Sync keep prompting PosPayment record not found?\|Sync keep prompting PosPayment record not found?]] #[[Pos3/5/FNB: Sync error PosDocNoFormat TerminalID\|Sync error PosDocNoFormat TerminalID]] #[[Pos3/5/FNB: Sync error PosStaffAttendance UserID\|Sync error PosStaffAttendance UserID]] #[[Pos3/5/FNB: Sync error Primary Key Error (UOM Conversion)\|Sync error Primary Key Error (UOM Conversion)]] #[[Pos3/5/FNB: After add New Fiscal Year, Why Synchronizer Error?\|After add New Fiscal Year, Why Synchronizer Error?]] #[[Pos3/5/FNB: Cant sync back PosPayment VCType\|Cant sync back PosPayment VCType]] ==POS Posting== Line 75 ⟶ 91: #[[Pos5/FNB: Posting Error TaxBrNo\|Posting Error TaxBrNo]] #[[Pos5/FNB: Posting Error - PaymentMethod, CBDate, PaymentNo,InclusiveTax, TaxDocNo\|Posting Error - PaymentMethod, CBDate, PaymentNo,InclusiveTax, TaxDocNo]] #[[Pos5/FNB: Posting Separate Number not works\|Posting Separate Number not works]] #[[Pos5/FNB: Posting error show accrual and payment basis tax code issue\|Posting error show accrual and payment basis tax code issue]] #[[Pos5/FNB: Pos Posting Error - Duplicate Posting Number\|Pos Posting Error - Duplicate Posting Number]] #[[Pos5/FNB: When perform POS posting it shows multiple sales accounts instead of one combined sales account?\|When perform POS posting it shows multiple sales accounts instead of one combined sales account?]] #[[Pos5/FNB: I clicked on Cash Button at POS AR Payment, but the payment method shows bank account instead of cash account?\|I clicked on Cash Button at POS AR Payment, but the payment method shows bank account instead of cash account?]] ==Login Failed== Line 85 ⟶ 106: #[[Pos3/5/FNB: POS BACKEND open error\|POS BACKEND open error]] #[[Pos3/5/FNB: Error when launching Backend\|Error when launching Backend]] #[[Pos3/5/FNB: Why does system keep prompt to create database whenever I launch the Backend?\|Why does system keep prompt to create database whenever I launch the Backend?]] ==License== Line 101 ⟶ 123: #[[Pos3/5/FNB: Register License prompted Same device can only maintain 1 temp product ID\|Register License prompted Same device can only maintain 1 temp product ID]] #[[Pos3/5/FNB: Unable register account book at Autocount server\|Unable register account book at Autocount server]] #[[Pos3/5/FNB: Could not insert license to Frontend POS/FnB?\|Could not insert license to Frontend POS/FnB?]] ==Maintenance== Line 144 ⟶ 167: #[[Pos5/FNB: Item Batch did not show item batch no\|Item Batch did not show item batch no]] #[[Pos5/FNB: Stock Adjustment location issue\|Stock Adjustment location issue]] #[[Pos5/FNB: Internet User login Error\|Internet User login Error]] #[[Pos5/FNB: Unable to change Promoter ID\|Unable to change Promoter ID]] #[[Pos5/FNB: Why can’t members trigger promotion price?\|Why can’t members trigger promotion price?]] #[[Pos5/FNB: Enter Password Open Cash Drawer\|Enter Password Open Cash Drawer]] #[[Pos5/FNB: Failed to Send Test Email for Gmail SMTP server in Pos Terminal settings?\|Failed to Send Test Email for Gmail SMTP server in Pos Terminal settings?]] ==Reporting== Line 157 ⟶ 185: #[[Pos3/5/FNB: Why is the amount in Ledger Sales Account not the same as POS Posting payment\|Why is the amount in Ledger Sales Account not the same as POS Posting payment]] #[[Pos3/5/FNB: Why is the final total in Pos Transaction Viewer not the same as Daily Sales Report?\|Why is the final total in Pos Transaction Viewer not the same as Daily Sales Report?]] #[[Pos3/5/FNB: Report design does not contain company info\|Report design does not contain company info]] ==Others== Line 193 ⟶ 222: #[[Pos3/5/FNB: Edashboard login issue\|Edashboard login issue]] #[[Pos3/5/FNB: Install SQL server failed, and database engine failed to start?\|Install SQL server failed, and database engine failed to start?]] #[[Pos3/5/FNB: Second Display Unable to play video\|Second Display Unable to play video]] #[[Pos3/5/FNB: When run POS Sync Monitor program, system will pop up error message\|When run POS Sync Monitor program, system will pop up error message]] #[[Pos3/5/FNB: Item not calculate SST amount\|Item not calculate SST amount]] #[[Pos3/5/FNB: 1st time setup EDashBoard but transaction does not sync?\|1st time setup EDashBoard but transaction does not sync?]] #[[Pos3/5/FNB: Restore Conf. Setting button\|Restore Conf. Setting button]] #[[Pos3/5/FNB: Error launch SQL Configuration Manager Invalid Class 0x80041010\|Error launch SQL Configuration Manager Invalid Class 0x80041010]] #[[Pos3/5/FNB: Why is cash drawer ejected when print order slip or hold bill?\|Why is cash drawer ejected when print order slip or hold bill?]] #[[Pos3/5/FNB: Insert license error Product ID is used by dongle\|Insert license error Product ID is used by dongle]] #[[Pos3/5/FNB: Login or Logout EDashBoard error Not found\|Login or Logout EDashBoard error Not found]] {{NavigateForUser}}