Cloud Payroll - Error “This leave does not have any approver” when employee apply E-Leave: Difference between revisions

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(Created page with "'''Question :''' My employee use E-leave to apply leave, system prompted an error “This leave does not have any approver”. System already have default setting for leave ap...")
 
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'''Question :''' My employeeAA use E-leave to apply leave, system prompted an error: “ThisThis leave does not have any approver”approver. SystemWhy alreadyis havethis defaulthappened settingas forI leavehave approval.set Whythe stillapproval blocksetting? for apply?
 
[[File:No approver1Error_NoApprover_1.png |800px]]
 
 
<u><b>Possible Reason :</b></u>
 
You1. This haveemployee is assigned to a newly created another departments/sub-department andwhich thiswas employee is falls under newly created departmentnot whileincluded in default Leave Approval setting is only set for Default department.
 
2. Leave approver setting is for number of days ranging from 1.0 but the employee is applying for half day leave (0.5 day).
 
<u><b>Solution :</b></u>
 
<u><b>Solution 1:</b></u>
You must edit the Leave Approval setting.<br/><br/>
 
Edit the Leave Approval setting to include the new departments if your company practises one approver to approve all employees’ application.<br/><br/>
1) Go to <span style='color:red'>Tools > Approval Setting</span>. Select (click to highlight) a <span style='color:red'>Leave Approval</span> setting and click <span style='color:red'>Edit</span> or you may just click on its title in the first column.
 
1) Go to <span style='color:red'>Tools > ApprovalUser Setting</span>. Select (click to highlight) a <span style='color:red'>Leave Approval Setting</span>. settingClick and clickon <span style='color:red'>Edit </span> or you may just click on its title in the first columnbutton.
[[File:No approver2.png]]
 
[[File:Error_NoApprover_2.png |800px]]
 
 
2) Check to select departments and/or sub-departments then click on <span style='color:red'>Save</span>.
 
[[File:No approver3Error_NoApprover_3.png |600px]]
 
 
<b>OR</b>
Create/add a new leave approval if your company practises different approvers to approve different departments.
 
1) Go to <span style='color:red'>Tools > User Setting > Approval Setting</span>. Click on <span style='color:red'>Add New </span>button.
 
[[File:Error_NoApprover_4.png |800px]]
 
 
2) Check to select departments and/or sub-departments then click on <span style='color:red'>Save</span>.
 
[[File:Error_NoApprover_5.png |600px]]
 
 
 
 
<u><b>Solution 2:</b></u>
 
1) Go to <span style='color:red'>Tools > User Setting > Approval Setting</span>. Click on <span style='color:red'>Edit </span>button.
 
2) Change the Range From Day to 0 then click on <span style='color:red'>Save </span> button.
 
[[File:Error_NoApprover_6.png |600px]]
 
 
 
3) Employee shall able to apply E-leave after you added the approval setting by department.
 
 
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By : Aisyah 181108, Lay Swan 181213, P181214<br/>
<b>Updated by Aisyah 200713, Azirah 200714, P200727</b>
 
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