Cloud Payroll - Payroll Management : Overtime amount is not updated after keyed in: Difference between revisions
Cloud Payroll - Payroll Management : Overtime amount is not updated after keyed in (view source)
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(Created page with "'''Question :''' I have made changes to overtime details, and when I click on ‘Back to Main’ and view the Summary, the Gross Pay for this employee is not updated. Why? ...") |
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'''Question :''' I have made changes to overtime details
[[File:Ot not
<br><b>Figure 1</b></br>
[[File:Ot not
<br><b>Figure 2</b></br>
<u><b>Possible Reason :</b></u>
You may have forgotten to click on <span style='color:red'>‘Recalculate’</span> after making changes to Overtime Details.
<u><b>Solution :</b></u>
1) Click the <span style='color:red'>“0.00”</span> at Overtime Details.(Figure3)
[[File:Ot not
<br><b>Figure 3</b></br>
2)
[[File:Ot not
<br><b>Figure 4</b></br>
3) Click on <span style='color:red'>Save & Recalculate</span>, then
▲3) Click on <span style='color:red'>Recalculate</span>, then click on <span style='color:red'>Back to Main</span>.
<br><b>Figure 5</b></br>
▲[[File:Ot not update5.png]]
▲4) In the summary, the gross pay is updated now.
<br><b>Figure 6</b></br>
▲[[File:Ot not update6.png]]
By : Ashikin 190207, Lay Swan 190510, P190513
<p><b> Updated by Chen Ong 200514 , Azirah 200518, P200519 </b></p>
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