Cloud Payroll - Payroll Management : Overtime amount is not updated after keyed in

From AutoCount Resource Center

Question : I have made changes to overtime details at Payroll Processor, when I click on ‘Back to Main’ to view the Summary, the Gross Pay for this employee is not updated. Why?


Figure 1



Figure 2


Possible Reason :

You may have forgotten to click on ‘Recalculate’ after making changes to Overtime Details.


Solution :

1) Click the “0.00” at Overtime Details.(Figure3)


Figure 3


2) At the prompted Overtime Details, key in Quantity for its respective overtime rate, then click on Save (Figure 4)


Figure 4

3) Click on Save & Recalculate, then your gross pay is updated (Figure 5).


Figure 5


4) Look summary, the gross pay is updated now (Figure 6)


Figure 6


By : Ashikin 190207, Lay Swan 190510, P190513

Updated by Chen Ong 200514 , Azirah 200518, P200519



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