Troubleshooting: Show Instant Info - Price History is empty: Difference between revisions
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'''Question:'''
<b>Version:</b> 1.8 / 1.9 / 2.0
[[File:Price history setting2.png]]
<u><b>Possible Reason (1):</b></u>
The options of "Show Sales Price History" and "Show Purchase Price History" in Price History Settings are not checked.
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<u><b>Solution (1):</b></u>
1. Click on ‘<span style="color:red">Show Instance Info</span>’
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By:Michelle 170623, KM 170719; P170801
<u><b>Possible Reason (2):</b></u>
Most probably you have selected a <span style="color:Red">Branch</span> and the options of “Show All Branches” is not checked.
[[File:Price history setting3.png]]
<u><b>Solution (2):</b></u>
1) <span style="color:Red">Right click</span> at the empty area of Price History and click on <span style="color:Red">Show All Branches</span>.
[[File:Price history setting4.png]]
2) Then, <span style="color:Red">right click</span> and click on the <span style="color:Red">Price History Settings</span>. In Price History Settings, make sure the checkbox of ‘Show Sales Price History’ and ‘Show Purchase Price History’ are checked, and click on <span style="color:Red">OK</span>.
[[File:Price history setting5.png]]
By: Jodie 220314, Lay Swan 220329, P220330
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