Troubleshooting: Show Instant Info - Price History is empty

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Question: "Price history" is not displayed when click on ‘Show instance Info’ ?


Price history setting2.png


Possible Reason:

The options of "Show Sales Price History" and "Show Purchase Price History" in Price History Settings are not checked.


Solution:

1. Click on ‘Show Instance Info

2. Right Click at the empty area of Price History.


Price history setting.png


3. Click on Price History Settings.

4. In Price History Settings, check the checkboxes of ‘Show Sales Price History’ and ‘Show Purchase Price History’. And click ‘OK’


Price history setting1.png


By:Michelle 170623, KM 170719; P170801


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