Troubleshooting: Unable to add Item in Delivery Return: Difference between revisions
Troubleshooting: Unable to add Item in Delivery Return (view source)
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'''Question:''' Why can’t I add item into delivery return? There is no + button to add item?
<b>Version:</b> 1.8 / 1.9 / 2.0
[[File:DR add item.jpg]]
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You must transfer from existing Delivery Order (that are still outstanding). So, system doesn’t provide + button for you to add the item manually.
<span style='color:red'><b>Delivery Order > Delivery Return</b></span>
<i><span style='color:red'>Note:</span> If Invoice is Issued, and customer want to return goods, you have to issue Credit Note instead of Delivery Return.</i>
<span style='color:red'><b>Delivery Order > Invoice > Credit Note</b></span>
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