Troubleshooting Payroll: Error ‘Mismatch in datapacket’ when edit an employee: Difference between revisions
Troubleshooting Payroll: Error ‘Mismatch in datapacket’ when edit an employee (view source)
Revision as of 03:10, 1 September 2021
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(Created page with "'''Question:''' when I click on save button after editing an employee, system prompts me an error message ‘Mismatch in datapacket’. Why can’t I save the modified record?...") |
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[[File:Mismatch
<u><b>Possible Reason:</b></u>
This is due to you didn’t fill in the join date when create a new employee. System will auto-fill in the join date as the date you create this employee. This is a known issue as error message will prompt out when you edit this employee again.
<u><b>Solution:</b></u>
Kindly please backup and send your backup file to your software provider for further check on your database.
By: Julee 180202, KM 180327, P180403
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