Troubleshooting Payroll: Error ‘Mismatch in datapacket’ when edit an employee

From AutoCount Resource Center

Question: when I click on save button after editing an employee, system prompts me an error message ‘Mismatch in datapacket’. Why can’t I save the modified record?

Possible Reason:

This is due to you didn’t fill in the join date when create a new employee. System will auto-fill in the join date as the date you create this employee. This is a known issue as error message will prompt out when you edit this employee again.


Kindly please backup and send your backup file to your software provider for further check on your database.

By: Julee 180202, KM 180327, P180403

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AutoCount Accounting 2.0 & 2.1

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