AutoCount Sales Order Deposit TroubleShooting: Delete Payment button is missing: Difference between revisions

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'''Question :''' User Admin creates Sales Order and found out there is no Delete Payment button in payment tab. Why?
'''Question :''' User Admin creates Sales Order and found out there is no Delete Payment button in payment tab. Why?

<b>Version :</b> 1.8 / 1.9 / 2.0


[[File:Delete payment1.png|1200px]]


<u><b>Possible Reason :</b></u>

He does not have access rights to Delete A/R Receive Payment


<u><b>Solution :</b></u>

To grant this user the access rights,


1) Go to <span style='color:red'>General Maintenance > User Maintenance > Access Rights</span>,<br/><br/>
or <span style='color:red'>General Maintenance > Access Rights Maintenance (For Version 2.0)</span>.


2) Under <span style='color:red'>Account Receivable > A/R Receive Payment > Delete A/R Receive Payment</span>, check the checkbox of the user you wish to add this control and click on <span style='color:red'>Apply</span>.


[[File:Delete payment2.png|1300px]]


3) Login again, now the user should able to delete payment.

[[File:Delete payment3.png]]


By : Zhi Lin 200312, Lay Swan 200312, P200313

{{NavigateForUser}}

[[Category:Users]]

Latest revision as of 06:13, 18 March 2020

Question : User Admin creates Sales Order and found out there is no Delete Payment button in payment tab. Why?

Version : 1.8 / 1.9 / 2.0



Possible Reason :

He does not have access rights to Delete A/R Receive Payment


Solution :

To grant this user the access rights,


1) Go to General Maintenance > User Maintenance > Access Rights,

or General Maintenance > Access Rights Maintenance (For Version 2.0).


2) Under Account Receivable > A/R Receive Payment > Delete A/R Receive Payment, check the checkbox of the user you wish to add this control and click on Apply.



3) Login again, now the user should able to delete payment.


By : Zhi Lin 200312, Lay Swan 200312, P200313


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AutoCount Accounting 2.0 & 2.1


AutoCount Accounting 1.8 / 1.9
AutoCount Payroll
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