Cloud Payroll - Payroll Management : Electronic Payment - No data to display at Bank Payment Files: Difference between revisions

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'''Question :''' Why there is no data to display when I want to download the bank payment files for my employee payment?
'''Question :''' Why there is no data to display (as in <b>Figure 1 </b>) when I want to download the bank payment files for my employee payment?


[[File:No data display1.png|1100px]]
[[File:NoData1.png |1100px]]

<b>Figure 1</b>




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<u><b>Solution :</b></u>
<u><b>Solution :</b></u>


1) Go to <span style='color:red'>Setting > Tools > Company Profile > Bank Accounts</span>.
1) Go to <span style='color:red'> Tools > Company Profile > Bank Accounts</span> (as in <b> Figure 2</b>).


[[File:No data display2a.png|1100px]]
[[File:NoData2.png |1100px]]


<b>Figure 2</b>


2) Click on <span style='color:red'>Add New Bank</span>, select the <span style='color:red'>bank</span>, key in the <span style='color:red'>account number</span> and key the others information and click on <span style='color:red'>Save</span>.


2) Click on <span style='color:red'>Add New Bank</span>, select the <span style='color:red'>bank</span>, key in the <span style='color:red'>account number</span> and key the others information and click on <span style='color:red'>Save</span> (as in <b>Figure 3</b>).
[[File:No data display3.png|1100px]]


[[File:NoData3.png |1100px]]


<b>Figure 3</b>
3) Back to the <span style='color:red'>Electronic Payment</span>, now you’re able to select the <span style='color:red'>bank</span> and click on <span style='color:red'>Download</span>.



[[File:No data display4.png|1100px]]
3) Back to the <span style='color:red'>Electronic Payment</span>, now you’re able to select the <span style='color:red'>bank</span> and click on <span style='color:red'>Download</span> (as in <b>Figure 4</b>).

[[File:NoData4.png |1100px]]
<b>Figure 4</b>




By : Cheryl 190301, Lay Swan 190312, P190319
By : Cheryl 190301, Lay Swan 190312, P190319

<b> Updated by : ChenOng 200413, Azirah 200414, P200423</b>


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Latest revision as of 07:02, 27 April 2020

Question : Why there is no data to display (as in Figure 1 ) when I want to download the bank payment files for my employee payment?

Figure 1


Possible Reason :

You have not maintained any company bank account yet.


Solution :

1) Go to Tools > Company Profile > Bank Accounts (as in Figure 2).

Figure 2


2) Click on Add New Bank, select the bank, key in the account number and key the others information and click on Save (as in Figure 3).

Figure 3


3) Back to the Electronic Payment, now you’re able to select the bank and click on Download (as in Figure 4).

Figure 4


By : Cheryl 190301, Lay Swan 190312, P190319

Updated by : ChenOng 200413, Azirah 200414, P200423


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