Cloud Payroll - Payroll Management : Why when generate government file for EPF, it shows two files?

Question : Why when generate government file for EPF, it shows two files?

Possible reason:

There are different EPF numbers maintained in Company profile and Department / Branch maintenance.

Answer :

1) Go to Tools > Department

2) Edit each Department to view the EPF number maintained.

3) If you only need one file for government EPF text file, do not fill in anything in statutory information.

4) After removed the information, save and re-generate the government EPF text file.
5) You can see there is only one file now.

Prepared by Azirah 20220714, P220725

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