Pos3/5/FNB: Why is my eDashboard transaction sync status keep show pending

Question :

Why is my eDashboard transaction sync status keep show pending?

Possible Reason :

The eDashboard service may not be running.

Solution :

1. Press Win + R to open Run Command box, and type in “services.msc”

2. Search for Autocount eDashboard Services and make sure service status is running

3. Now eDashboard POS Transaction in eDashboard should be able to sync.

By: Kee 20211115, Jacky 20211122, P211125 [000275]

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