Troubleshooting: Couldn’t select credit card account in cash sale

Question: Why can’t I select credit card account when opted for credit card payment in cash sale?

Possible Reason:

You have not assigned "credit card payment type" to any of related payment methods in system.

Solution:

To assign credit card as one of the payment method, go to General Maintenance > Payment Method Maintenance.

Highlight the credit card payment method you wish to modify, then click on Edit...

Assign 'Credit Card' as payment type, then click on OK.

Create a new cash sale, you will be able to assign credit card as for credit card payment.

By: CK 171110, KM 17113, P171120

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